I have told my neighbors next to us at 14915/19 (Christy) and 14921 (the Gage's) about you and they use you. I also post on the Darnestown Facebook page and people have used you based on my posts. You would think I'd get a bonus.
Refills seem to be automatic and sufficiently before running out. Price is the only thing that someone might check before signing on with Thompson Gas. Thompson Gas has been our supplier for 25 years now, don't see any reason to change. My only complaint is the "Administrative fee" charged with the annual contracts (~$50). I pay every bill total within 30 days, and why isn't "Administration" part of the gas price?