ALWAYS so flexible and understanding!!! Great customer service and no outrageous late fees!!!! I always tell anyone I know Thompson gas is the way to go!!!
The staff was very friendly and polite in scheduling the appointment. And the service tech, (Chase), and the facilitator, (Tabitha), who came out personnally to view the site for relocation went above and beyond to make sure I was satisfied with the new change. Tabitha went out of her way to accommodate my schedule for the service call. When Chase returned to move the tank he was professional and very efficient in getting the move done quickly and went out of his way to make sure everything met my specifications. Overall Excellent Experience. Great Job Guys!
Timely, efficient service. I don't have to worry about my gas getting too low. Whenever I have an issue or a question it is always handled in a friendly manner.
The customer service. Ms. Wendy Morales sent up our account over the phone and our service technician was Chase. Both were extremely professional, courteous, knowledgeable, and friendly. In a day when customer service seems unimportant, your company’s service stands out and we greatly appreciate it.