Customer service was friendly. Answered all my questions. Serviceman showed up earlier than I expected (was told within 5 days & I think he was here in less than 48 hours to fill our propane tank)
We have not had to worry about running out of gas.
We bought our property and found out that we had a gas leak. Of course it was the beginning of the cold weather season.
The two technicians where out the very next day to dig up and replace all incorrect gas lines. They found that electrical tape had been used on the lines. What a scary thing to find!
The more knowledgeable technician made me feel safe after all that they had to do to correct a improper install that had been done by the previous home owner.
Thank you for making my family safe!!!
My contract had been completed and i knew I was going to need to call for a fill and I received the fill without having to call. Always great service -
No fuss, just professional service.
Delivery guys are always friendly, always keep my tanks full per contract, reliable service. Keep me informed when conrtact is depleted and ask before filling tanks. Thank you.
Thompson Gas is always super responsive and helpful any time I've had to contact them. Whether it was a billing question or a leak issue, they've had answers, suggestions, and immediate attention to the needs.
Always very helpful when I call to request a tank refill.
Most of the time I don't even have to call to refill during winter months.
The delivery guys are ALWAYS professional and friendly.