Service Tech Darryl Walker was fantastic! He was prompt, friendly, knowledgeable, and proficient at his job. He took time to explain the entire process and actually corrected potential mistakes created by installers of my tankless water heater. Loved his work ethic
My phone call was answered promptly. The young man that came for the service call was friendly, knowledgeable and courteous. Over the years, service has always been good.
We ran out of propane, completely our fault but Thompson Gas came through within an hour… on a Saturday! They also have the best pricing in the area.
On his regular check the tank Sid was surprised to see the tank so low, so he called and left a message of our concern.
We then left up the road for our regular walk the dog when we looked back and noticed a Thompson Truck turn into our street. Sid checked his phone for a message and found none. We decided to turn around and headed back to the house. Behold the truck was in our driveway and George was there waiting for us...
George addressed our concern of a leak that after 13 years we had never seen the tank gage this low before.
George checked for leak and confirmed all was fine and then filled the tank.
He was wonderful and fun to talk to and made us feel completely safe.
Thank you