Always very dependable and makes calls in a timely way. Service men are always efficient and friendly. We have been pleased with this company for many years.
COMMUNICATION AND CUSTOMER RELATIONSHIPS !!
In this business, a nickel per gallon is a lot of money, but the ability to communicate with a company rep is worth a lot more than the price point. Your company is outstanding in this field, Donny in particular.
I hav used Thompson Gas ever since they acquired the former company which was good. And I haven’t been disappointed with Thompson gas one bit. Good service!
Donnie is a man of his word. He goes above and beyond the call of duty. Donnie and Paula are the main reason I still do business with Thompson Gas. Donnie personally delivered gas to my Poultry farm during one of the worst snowstorms we’ve had in Kentucky in years. There were many Poultry farmers with other companies that did not deliver propane to the customer and birds died. I recommend Donnie and Thompson Gas to all of my friends who grow chickens. Were the personal relationship with the crew and Clinton they understand that it’s not just me getting cold. If my chickens do not have propane I lose my livelihood and possibly the Farm thank you Donnie and THOMPSON’s Gas.
Customer service is great! They have always been so helpful when I needed them. Drivers are always friendly and helpful if I have questions. Highly recommend!!