Very punctual and so far a very friendly staff even in the delivery guys. This is a wonderful opportunity for those of us living on limited income to not have to come up with money for a full tank fill up
Very friendly, much better prices, always available, willing to accommodate the best they can and even the delivery men make sure everything is right and are very respectful!
CUSTOMER SERVICE! Thompson Gas has the best customer service ever! From the lady I spoke to in NC, the lady in the Crossville office, the Tennessee regional manager, and Trace the delivery guy all went above and beyond to get a new tank full of propane to me before the arctic cold snap. These people gave me the feeling that they truly cared, and their actions confirmed it. Forty years ago I was the customer service manager for a service company, so I am well aware of what they have to deal with. This company has proven that good customer service is not gone. I can't say enough nice things about the way they handled my issue from the very first phone call. Thank you for caring and making sure I had heat.