Promptly delivered after my request. Very friendly customer service on the phone. One thing that was a problem is the technician placed our bill on a door without a cover. Thus our bill was soaked and hard to read when it rained later that day. We have several doors that are sheltered from the rain including our garage doors that face the driveway. Please don’t place the bill where ít can get rained on next time!
Customer service and delivery service employees are always helpful. It’s very nice to be able to actually talk to someone on the phone and understand them! Not someone from another country!!!
While I do appreciate the great customer service when I call in, I am less than pleased with the method of receiving gas refill service. Specifically the fact that the CSRs have no ability to provide comprehensive scheduling information. Sometimes customers need to have at least a "window" of when the truck will arrive. "5 or so days" is NOT a window.
I want to also recognize (I believe his name was) "Jamie Ferral", the delivery technician. VERY polite and efficient worker. And it was nice to meet his ride-along, I believe her name was Christy(?)
Macy was extremely helpful and making things clear about our contract and whether or not we had one also acknowledged all of the past agreements that we’ve had and said that she would be there to help us and we appreciate you also Sandy was helpful too