Shelly was very helpful when I first contacted the company. She explained everything. Andy and helper installed the tank and set us up for service. They were very professional and efficient. The only thing is they were supposed to call, or text before coming out and that didn't happen. When Andy called to say they were at the house I had to book it over there. Fortunately, we are only 10 -12 minutes away and Andy was very patient.
We had a great experience with Thompson gas catching our gas leak and with the technician, Jim. He did a great job! He got it fixed the same day to help save me a trip back to the property. He was knowledgeable and explained everything. I would definitely recommend Thompson and Jim to anyone in the area! Thank you guys
Prompt service
Your team worked with our availability ( and rescheduling!) during the relocation process.
Our Tech, Travis, was extremely courteous and knowledgeable.
We had never been in a home with gas service before and Travis took his time to explain and familiarize us with the system. He was very patient with our novice questions.
thompson gas has always been fast getting gas to me before i got to low.. they are an excellent team here in murphy n.c. i would recommendthem to anyone looking for a gas company. they are always nice and Frankie carter will stay with u on the phone until u understand all the pros and cons of the company.