The called and reported a smell of gas. The young lady who answered was attentive kind and handled the call and instructions to me very well. I visit was arranged promptly and the driver/ technician was careful, hard working, and know exactly what to do to efficiently che k and correct the problem. Very knowledgable and amazing employee. Should be promoted to field manager /supervisor position.
This company by far was the best I’ve ever seen for a long time.
I had no gas at my house and no hot water.
I requested their service and the next day they called me at 8 o’clock am. They were so attentive, so helpful and I received gas that day.
Their staff are superb.
If I could give 10 stars, I would.
I’ve used Thompson Gas for home delivery of propane for maybe 25 years. They have always provided consistent, professional and timely service. Also, the employees on the phone or in person are pleasant to engage with.
I had a positive's experience and I’m very pleased with Thompson gas I’m comparing to what I have experienced with another national company they asked for payment before they do any thing and l got the run around for over a month keep changing the scheduled appointments then I called and cancelled my service and asked for a refund.
I called Laura from Thompson gas I explained what I need she said let me check and call you back she did and said we can hook up the line to the generator she scheduled me within a week and got a technician called Miguel came on time and did a professional installation and inspection. Second day got my propane delivered.Thank you Thompson gas .
Mike Rifaie
The friendly person that answers the phone when we call to ask to be refilled is awesome. The speed of delivery of our order. We were told it would be a few days but it was filled much faster. Surprisingly faster than we expected or were told which was awesome.
Norm was outstanding. Very professional, answered all questions and was very considerate when coming into the home for the safety check. He was excellent.