We called into the office in Ranson, West Virginia and waited for the lady to finish her phone call. We needed to order a gas delivery and she was very helpful, friendly and professional. It did not take long to arrange everything and make the payment. The delivery came within 5 days.
Very prompt and courteous customer service. Always available to answer questions when needed.. and always prompt when a work order is put out. They are always there to do the work.
Friendly staff. Delivery driver could not get into my driveway due to a construction crew blocking it. Your driver went the extra ‘mile’ and parked just past the driveway and with a little bit of effort, was still able to reach my tank to complete the service anyway.
Thanks!
Eric Holstein
Actually talked to a person. Very pleasant. Said delivery would be within 5 days. Called to let me know when delivery would be here. Very happy with service.
The service person was so kind helpful and professional!! Everyone I’ve ever dealt with from Thompson gas is truly a pro team. I don’t say that lightly either. Being in the work force for many years it’s become more and more rare to find this!!
The drivers who deliver the propane are always polite and respectful. They get the job done, leave the information for me and go on to their next home. It is quick and easy. Having Thompson Gas monitor when I need propane is another plus. Thanks for all the years you have been coming. You're great!!!!