Recently, the man who came to refill our propane, was so respectful of our property & very nice when chatting as he filled the tank. Living in the country & having a wide space to drive into & turn around makes it easy for the driver but sometimes they're uncertain as to where any boundaries are. Our property has none & we've removed large rocks & other debris which were previously in their path that could have been a hazard. We'd never met this driver & as he got out of his truck, my husband walked over to him & the driver was so polite! He asked if it was ok to turn around where he was & asked how close he could or if there was anything he should be aware of. I'm sure he certainly knew exactly what he was doing but it was refreshing to hear someone just ask instead of imagining they know all there is to know, especially in an area they're unfamiliar with. My husband told him he was all clear & wondered if he could do anything for him. The driver was so polite to me & before leaving asked if I'd like the bill with me or on the door where it's normally left. I was outside weeding & said I'd take it. I felt he was so thoughtful to acknowledge me & make it convenient to leave me the bill instead of rushing off & leaving the bill at a door we don't commonly use. We are set up for auto pay so I wouldn't have missed it but he was just truly a very polite person & we can't say enough about how far a positive attitude goes with us. We appreciate him & Thompson Gas. It's easy to see why their ratings are so high. Thank you!
Customer care! Thompson service makes my propane a non worry. The monthly payment plan really helps when you’re on a fixed budget. All around great company.
Pleasent office staff answered all my questions they called day before delivery and day of delivery Jeremy Coats has been delivering propane for awhile and no problems pleasant person.