The best experience ever working with a propane company. They adapted to challenges that I didn't take into consideration, and knocked it out of the park. Highly recommend this top 10 nationwide company that successfully creates a local support team with minimum, acceptable wait times when contacting for support, which is an extremely difficult challenge at scale. Thank you for a job well done. Keep crushing it and raising the industry bar.
Im a huge fan of the monitoring system tracking propane levels. When getting low you automatically schedule refill. This takes stress off me as an owner and fear of running out. Due to a family visit we had multiple cars and blocking normal spot next to tank to fill this last time. The driver/tech was able to find alternative spot. I came out once I realized but he said he was good. Very friendly guy.
The great customer service that I received from everyone I came in contact with. From the young lady at the front desk that I spoke to to get all of this started for me. She was very freindly and extremely helpful. Answered all my questions and gave me the best suggestions for me to get me setup and going and saving me money.
The young man Shawn who came out and checked everything out and did our site inspection. He was very friendly and helpful as well.
To the gentle man Mark who came with the new tank and set it all up. He was great.
And to the gentle man who filled it up for me. Thank You All.
Job well done.
Everyone was efficient and professional,setting up my new account was effortless and prompt,many Thanks to everyone,and much appreciated.Thank You,Grant Geddes
Great customer service, appreciate the discounted price, like the online access but also appreciate being able to talk to an actual person when needed.