Everyone i talked to were very friendly & opened. I think communication from call center to tech could use some working on.. once the last tech came out & throughly checked,,,, & explained every unit & what im responsible for, he made a call & I thought that was it. Great guy. Experienced. I had a tanker pulling up an hour later. He was already done with his shift. Stopped by anyway & topped me off.. another great guy. Im very grateful I only went 3 cold showers before I got gas.. lol. I just bought the place & I didn't know who my gas company was.. once I found the right information though,,, Thompson gas was on the move. Lol. I very grateful to be apart of ur "family" now. Even though i pay to be. Lol