Customer service is excellent, I called and had propane the very same day. Thompson gas is a very responsive company to work with. I would recommend them to all my friends and family
Delivery was scheduled but an ice and snowstorm ensued. No delivery was made. No notice of reschedule. I had to call to reschedule. Delivery as made as scheduled with a day's notice as well as a call from the driver before delivery. My dogs needed to be confined not because of threat to safety of the driver but because they love to escape and run around the neighborhood. This would have caused a problem as I was away from home that morning. I appreciate the advance notices.