The team at Thompson Gas has been responsive, thorough and professional. We started new service with Thompson. Setting appointments, and receiving the details of our new account was straightforward. Garth visited the site to check the set-up for the new propane tank. He made good recommendations- so we have a new regulator, and the tank is strapped to the concrete pad. The new tank was delivered and set-up promptly. With in a week, the tank was filled in preparation for the winter season. Thank you everyone at Thompson Gas!
I LOVE the sale price promotion to be able to fill up for the winter to help with today’s price increases! Everything worked seamlessly and all the employees were professional, courteous and efficient. Customer service, and the representative’s attitude will always make or break a company and that will always stand out in my experience.
Scott, the area supervisor/manager, has been very helpful in getting issues resolved. He responds in a timely manner, he’s very respectful & most importantly the problems get fixed! Thanks, Scott, you are appreciated!
Colleen
The agent Butch was super friendly and very knowledgeable and professional. He put me at ease about the possible leak, got everything checked out, and then up and running again; a very nice man and a very good experience.