All the employees at most of the stores I’ve visited are wonderful, ecs at the Thornton location. I do think the store is a bit pricey but they do have rewards programs and offers which I love and they carry my dogs raw food brand in store. Overall, my experience has been positive with Chuck & Dons!
Every time I go into Chuck & Don's I'm greeted with a smile. The staff goes way beyond to help. I always have questions and they are there to help. They look up ingredients and take the time to reassure me I'm doing the right thing for my dog.
Every store I’ve been to near me, Broomfield and Thornton, has been excellent. The staff are kind, the products are well organized and tidy, the quality of product is high quality — I have been very impressed with Chuck and Don’s.
We generally bring Arlo with us when we need any food for him, but this time we had several stops to make, so we left him home. To our surprise, the attendant asked where Arlo was. We only come in about every 3 months to purchase more food, and she asked for him by name. It is that type of care that keeps coming back.
The staff are always helpful and friendly and there is always something interesting in the store. There are also stuff that the other pet store don't carry so it always nice always going into the store.
The staff at this location is always friendly and offering help. I enjoy stopping in to see them when my pets need products. The staff distinguish the shopping experience!