The entire process from purchasing my boat to just now a couple years later having my first issue, which was totally my fault I didn’t bring in the win list and then scratched up the boat. You can’t even tell it happened after they had my boat for two days they did the repair quick efficiently Way less than I expected them to charge. Service was phenomenal. They brought my book back to my lift for me as I was out of town and unable to pick it up. Also on a Sunday. Joe answered my call when I was freaking out about what to do. He really helped calm my nerves you guys are awesome. Can’t imagine never mind Boat from another dealership.
I’m a loyal customer who bought second time from Thunder Marine. Personal attention to my needs made me come back and enjoy my dream purchase. Trust me there are dozens of dealers to choose from. I believe the boat is very superior to majority of boats. I received a lot of boat for my money. There are a few people that I specifically want to thank for making this transaction happen, Ian the main sales associate, Seth the next top sales manager, Joe second sales associate that helps when the two above mentioned are out of reach. In addition Rian my best and very knowledgeable marine technician who located in Sarasota ( my hometown) who saves my very inexperienced waterway journey time after time. There are a few very good man and women in both dealerships ( St Pete and Sarasota) who deserves mentioning but in reality everyone who I came across in Thunder Marine are very helpful and knowledgeable in their field, Suzy, Larissa , Joe. Larissa had to constantly contact France manufacturing to get optional parts for my previous boat. I like this dealership and consider all people that work there very friendly and helpful to make my waterways more enjoyable and safe.,
Respectfully
Julia and Anatoly
By far the best purchasing experience I have had. Joe was extremely knowledgable and went far beyond expectations throughout the process. Would 100% recommend Thunder Marine to anyone in the market. Go see Joe and buy a Regulator, you will not be disappointed!!
Ian Cox has been MOST helpful during the shopping, buying, and orientation process. He answers or returns calls, even on days off. This is especially helpful with some of the idiosyncratic elements of this brand.
We brought our boat in to be serviced and repair from last year's hurricanes. Jack did a great job. He kept us informed and worked with the insurance company to get everything taken care of.
The prices and service is unsurpassed in all ways. I have been using them for the last 12 years and have always been very satisified and happy with them! All parties included from the techs to the supply people.
Chuck
So far so good. I purchased my 2023 Sportsman 28.2 at Thunder marine and just had my 100 hour service completed by the Thunder marine service team. My only comment would be since this boat has two 300's and the lower units are very heavy, why would the service department only send ONE mobile technician to service these engines?
They should have two people so that there is enough man power to lower and then raise the lower drives to attach them to the main engine unit.
Thunder went above and beyond to help tie up some loose ends after I took delivery of a boat. It’s not easy to find a company who will step up when needed, but they did and I’ll be back because of it.