Eric, the service manager, is the best in the business. He is professional, courteous, and detail oriented to address any issues or needs you have. He delivers every time to provide customer satisfaction, 110%.
Ion, Seth understanding of a client wishes and needs combined with their extensive knowledge makes the boat buying experience such a pleasure that I would not hesitate to recommend them to all my friends and family. I know I’m a pain in the a$& client because a work very hard for my money and watch the way I spend it. Ones I spend it I have a sense of entitlement. I personally think I was hard for both salesmen. They did fantastic, hopefully it’s not my last boat and I can have this experience repeated again.
The techs were on time, had everything they needed, knew what they were doing, and it how to do it.
Well worth the cost and the convenience of not having to trailer the boat to shop.
My service manager Eric is tremendous in keeping me informed and keeping my boat ready for off shore. Also looks at all items to make sure my boat is all in working order. Tom, Erica boss is also very Knowldegbal and makes sure his customers are happy with services rendered. I recently sent my son with his vessel to thunder marine and to talk with eric - he and Tom did a great job fitting him in last minute and resulting issues and concerns .
Mario Quevedo
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Brittney was fantastic throughout the whole process. She was kind enough to answer all my repetitive and annoying questions and was straight forward about pricing product etc… love doing business with Thunder marine because of her.