They are very professional and attentive and always agree to help you. English is not our first language; however, they always, in a courteous way, answered all our questions and concerns throughout the buying process. If you want to buy your dream boat, I recommend doing it with them 100%.
Joe never gave up working out terms to get an acceptable deal done. He was diligent in communicating/guiding the process and answering questions from initial contact to finalizing the purchase.
Suzie was efficient in making sure the paperwork from both sides was prepared and ready for a smooth closing.
I’d like to give Erik some praise here. He’s the reason I’ll continue to service my boat at TM. He’s very knowledgeable and has worked hard to help me in my new boat process. He’s gone out of his way to share industry insight and things to look out for to help me along the way during Sportsman Boats ownership. Please make sure he gets this review. Give him a raise and don’t lose him! - Josh
This was my very best experience buying anything. My salesman Luke is very professional, honest, and knowledgeable. Every single person I dealt with at Thunder Marine was top notch and a pleasure including sales, tag and title, and even the detail guy.
Mr Wacker was great and the captain they appointed to do my delivery walk through was very thorough and really made me feel comfortable on the boat. They have a great group of guys there
Joe M. & Seth B. were really good to work with during the process. They were fair and reasonable during the negotiations; they organized a sea trial of a customer's boat. Additionally, they worked with Monterey to arrange a visit to the factory to see our boat in the production process and meet with some of the personnel there. When we had a couple issues, they both worked to resolve them to our complete satisfaction. Lastly, their delivery process was good and included hours with us on the boat to help with the orientation process. We would definitely recommend Thunder Marine and Seth & Joe. Thank you.
Mike & Bethany
Made appointment ahead of time, dropped boat off for annual service on Wednesday and it was ready for pick up on Friday, also repaired air void.
Customer service communication was excellent