Usual barbers weren’t available, but a great team and great place. Very attentive and friendly. Came out looking sharp. Happy with the haircut and service.
Vae is amazing! She's friendly and very caring when cutting my 1.5 year olds hair. She also takes her time during hair washing and scalp massage. I would recommend her to anyone!
The ability to put yourself in the queue via the app is great and the welcome at the store is excellent.
Two issues I would mention:
1) The Tommy Gun App does not allow you to see your check-in or the estimated time for your haircut once you have left the screen. Please change this so you can still see it! I have resorted to taking a screenshot.
2) The app estimated 1:55pm for my haircut, then I got a mobile call at 1:35pm saying it would be 5mins. So I dropped what I was doing, arrived at 1:40pm, and it took another 15mins of waiting.. so it was about 1:55pm. I can understand wanting the next client immediately available but this "5mins" call was clearly very premature.