Vae is great, very pleasant to talk to and she cuts my hair just the way I like it.
However the app isn't great. The estimated timings are way off, and I can't pick a time in the future.
It's always a top experience when dealing with any of the crew at TG Macquarie!
It's a five-star service each and every time, with a true sense of familiarity and welcome that reinforces the knowledge that your've come to the right place.
I have had many good haircut experiences at Tommy Gun's Macquarie, but the last one was the best. The haircutter was training another , and just had so much attention to detail, was kind and thoughtful, and it looked awesome. Bravo .
It’s easy to book in with your preferred barber. The team are friendly and helpful and you even get a free drink.
The team of barbers are very good and Vae always nails the best haircut and beard trim 👍
Smooth, efficient and engaging experience. The staff are friendly and consultative, whilst not being overbearing.
The waiting experience is second to none with a clean and transparent UX with screens providing lead times and a call-back service, if required.
Lastly, price point is well in line with other barber services but with a deeper level of customer service and experience.
Great experience, listened to what I want and delivered. Stoked with the hair cut, will be asking for him next time. Can't remember his name at the moment though.
Customer service is always at the top of the top notch.
Staff are friendly and engaging.
Great environment.
Fantastic visibility as to waiting times and queue handling
I am extremely happy with my haircut. I gave vague instructions on what I wanted as I was not 100% sure myself. My barber did an amazing job and I will definitely return to the same person next time. 100% recommend to anyone that needs a new barber.
Only waited about 4 minutes, hairdresser asked how I would like my hair styled and then proceeded to cut, probably made it the best it's been for a few years now. Wife very impressed.
The owner found a way to bring my appointment forward so I could get back to work on time. However I'm not a big fan of the app - I can't work out how to pick a time slot later than asap.