Normally I would always give a ten star and will continue to as the experience is always exceptional but this last time I went unfortunately my gal is on leave and settled for an alternative hair stylist and was not happy with him as he is probably a good barber for men and boys who have short hair but not for women. He doesn’t follow instruction as to what I was explaining what style I wanted, I am a woman with short hair and really to me a simple hair style and he cut to much off in areas that should have been the same length as the rest and never followed my instructions or did not understand what I was asking of him. When styling came he kept styling it like a mans cut, forward which I said I wanted volume at the back and showed him what I was trying to achieve but could not get what I was saying. I will continue to go to Tommy Guns but will request another stylist until my girl comes back.