Very friendly, patiently explained to me what the issue was and suggested basic service plan which sounded good. Took care of fixes in a timely manner. Everyone was very pleasant to talk to. And they're pretty close by!
I have been a customer of Trek Peters Township since 2020. Great service, attentive staff, usually have what I need in stock. Or they can get it within a few days.
It's also a welcoming store and I enjoy hanging out there from time to time. I'm in the store on an average of once a week.
They are not just a store. They are friends.
The bike technicians are very well trained and "repair" work is done quickly and as promised. The sales people are friendly and knowledgable about the Trek products.
Helpful team and never pressured to buy a bike. Prefer over the competitor located in south hill village.
I was assisted with a quick brake adjustment when I brought my kids bike. Will come back for a bike and service
Excellent quality, beautiful design, dependable. Wonderful, knowledgeable staff at the Peters Twp. Trek Store. Our family has purchased Trek bikes for many years. Great customer service.
Thanks you to the guys at the shop. My daughter races NICA and they make sure we get her bike back as quickly as possible. It is also great having Shawn at all of the races.
The service tech jumped right on our problems and fixed them. The sales manager worked hard to find a solution for our trike need. The whole experience was very good.