Dio and the staff at Trek Shadyside keep me coming back for more. Super friendly, knowledgeable, and helpful. They really make it easy to get on the road and trails and then stay there!
I can walk in to the store and have my bike fixed right on the spot quickly. I've done this a couple of times for things like brake pads or gears needing to be adjusted and the tech is always courteous and takes care of the issue quickly.
Get rid of the word "fun" from your advertisements. Life is existential. Recreation is a supreme waste of time. Creation has a purpose, don't waste it with useless activity.
Trek honored the 1-year free check/tune up from the date of buying my bike. When I came to pick up my bike, the guy was really nice and took the time to explain to me how to see if my brake pad was wearing down. Thank you!
Dio was amazing start to finish! I came in unsure if an ebike was for me and left with everything I needed to out cruising around. Could not be happier with my purchase and all the help he provided. I already have friends asking me about getting one for themselves and I will be sure to send them your way. Thank you Dio!
Everyone is always willing to help as soon as I walk in the door. Always knowledgeable to my questions.
Last week they took care of my bike needs ASAP and put me right back on the road w some fresh new tips.
Dan Garcia was most helpful in helping us choose our bikes. Extremely knowledgeable and patient with us. We are most pleased with our bikes and expect many years of fun riding these Trek bikes.