Everyone is always willing to help as soon as I walk in the door. Always knowledgeable to my questions.
Last week they took care of my bike needs ASAP and put me right back on the road w some fresh new tips.
Dan Garcia was most helpful in helping us choose our bikes. Extremely knowledgeable and patient with us. We are most pleased with our bikes and expect many years of fun riding these Trek bikes.
The bikes are of amazing quality. The customer service is awesome. The store employees are professional and kind. Only item I would improve is the automated status update system. Until the bike is delivered to the store, I am getting emails on the status, after delivery I am having to call the store for updates.
The tune up on my bike was perfect. Service was courteous and efficient. The price was a little more than I anticipated but it was fair. I came to Trek because of the volunteer work and good deeds in the community
Personalized, very helpful in picking out the exact bike we needed. Wasn’t available in store, but they had it shipped to the store and built for us quickly.
Had mechanical issues on my road bike while visiting Pittsburgh. The service team took care of me in no time and had me back on the road for the rest of my vacation.