Towpath Bike Googlemaps Yelp

   4989 Reviews
21 Schoen Place
Pittsford, New York 14534
5853812808
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Recent Reviews:


Had a part sent in for warranty and it was a super quick turnaround! Great service.
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The entire staff was very friendly and knowledgeable. Rob was very helpful and did not try to over/under sell me. I was very happy with the overall buying experience and can't wait to get out on my new ride.
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I'm very pleased with the service at Towpath. REI dropped the ball on fixing up my mountain bike for a pending trip and Towpath came through on short notice to get the job done. The guys in the shop were great and the prices fair. It's a well appointed shop in a great location.
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Able to rent bikes and accessories online for long trip on Erie Canal towpath. Called to coordinate to pickup/setup of bikes the evening before we started which was great. The associates on the phone were great to work with all very helpful.
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Professional service - on time and well done.
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Thoughtful and experienced advice on purchasing a trainer. Very helpful.
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Rob and his crew rule. Best bike shop around.
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Alex was extremely helpful with a purchase. Even being willing to come in early to accommodate my needs. Thank you!
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Friendly. Approachable. Knowledgeable. Explains things clearly.
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Responsive, knowledgeable team. Honest staff, great service. Never overcharge, consistently professional. Three generations of my family got our bikes, accessories and serviced here. Towpath team is the best!!
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Close to home. Good item selection
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Y'all were super easy to work with and very helpful.
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A friend recently recommended Towpath bikes as we were planning on purchasing a few for our two soms over the Christmas Holiday ! Rob, the owner, was very pleasant to work with and extremely helpful in terms of evaluating their level of experience, needs etc. and did a great job of ultimately fitting them for two Trek gravel bikes which is a process in and of itself. He was very patient and took a great deal of time explaining the equipment, must have’s in terms of safety, and general bike maintenance. His technical expertise is second to none and I’d highly recommend Rob and his team over at Towpath for any of your future biking needs…... Tim Meisenzahl
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The quality of product and the ease of working with the team
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A great bicycle shop with passionate and friendly staff. Love the bikes, love the service.
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It's the staff that's the difference. You feel like a valued customer
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Sales approach is low pressure. Lots of information if you want it and no attempt at up sell. This place has full service and a large inventory of bikes from mostly affordable to very high end expensive stuff. I have a TREK and I just bought one for Xmas for my 4 YO grandson.
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Friendliness
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The entire Team is focused on helping and educating you on the latest bicycle technology.
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I can buy bikes and parts everywhere. I can’t get Towpath service everywhere. I go there for the service.
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