Great people who are knowledgeable and passionate about cycling. Very conveniently located along the canal. This was my first new bike purchase in 16 years and would definitely go back to Towpath again.
They also made a custom cable housing for another of our bikes and only charged the per-foot price, well worth the trip to not have to buy an entire housing kit and tools when you only need a 20" section.
I have been studying e-bikes all winter in anticipation of the Spring. There are retail choices out there to buy such products. I decided on Towpath. From the moment I walked in to the moment I purchased the bike I was well taken care of. My salesperson, Kim, was extremely knowledgable, friendly and completely helpful. I decide on a Trek based on the reputation. I went away satisfied that I pretty much knew all I needed to know on the functions of the bike.
Your folks are so helpful and knowledgeable! And they didn’t make me feel badly that all I have is a 2nd hand bike. They tuned it up, put new brakes in, and made my bike look great. I can’t wait to ride it this spring!
I had received some gift cards over the last several years and put them away to be used when I needed some items. I was unaware of the policy that after 12 months of lack of use $2 dollars per month may be deducted as a "service" charge by the card company. Not may be, but will be. This store was really great in that they said they would meet me half way on the money lost if I used them that day. That was my plan to buy several items I needed so that was a fantastic and much appreciated offer. I could not have asked for more.