Towpath Bike Googleplus-24

   2364 Reviews
3 Schoen Place
PITTSFORD, NY 14534
5853812808
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Recent Reviews:


I love going to towpath bikes. They are always professional. They deliver great service in a reasonable timeframe. They also support our community with events and a strong business presence.

I didn't feel pressured to buy. They let me test ride several to decide. After purchasing, though, I realized that I should have gone with a smaller size (I was right on the edge between two sizes and wavered even when I made my original choice), and they made it very easy to exchange for the right one. Their service since then has been easy and effective. Everyone's always very friendly whenever I go in. So far, everything's been great!

Friendly quick professional service!!!

Your service as well as your products are awesome!! I do not hesitate to recommend Towpath!!

Friendly, knowledgeable, quick, quality.

Great customer service and knowledge about products. Scott and Rob were great to work with. They set me up with the exact level of bike and equipment I needed to meet my goals. Fast service and deliver. Great pricing. Can't wait to get out an ride the snow on the new Trek Farley! Highly recommend the shop!

Timely, courteous, expert service.

The people are great, welcoming bike shop that steers you in the right direction based on your needs and not their desire to sell you equipment you wont need or use. Service techs are able to assist you in making the right choice to protect yourself and the equipment based on your riding style and sense of adventure. Love this place.

Fast repair turn around and fair prices.

Thank you for the quick response into my part inquiry! Unfortunately it didn't work out this time but I will be back!!

The staff was very helpful and knowledgeable. They encouraged us and the products they suggested made perfect sense and were a godsend on our multi day bike trip.

I really like the job that your service team did on my Trek DS 4. I brought it in to get new tires, but also needed some adjustments on the gearing. The gearing works great! It shifts when I wanted to shift, not when it decides it wants to shift. I already recommend you whenever I get the chance. I will continue to recommend you. Thank you very much. [NAME REMOVED]

Very helpful and courteous with my e Bike repair and tuneup. Treated like a valued customer. Great service and attitude. Good experience for a fair price.

Something about that redhead at the shop that keeps me coming back for more (purchases that is).

You need bike locks left open out side so you can drop off bikes early

Great customer service, great colorful bike and our 5 year old grandson Greyson is full of smiles.

I recently had my Trek Checkpoint ALR5 in for service. In addition to needing a tune-up after turning 3150 miles, the bike needed new tires/tubes due to my first flat tire. Changing gears had also become a little eradicate. The repair was completed on time and the bike looks and performs like new. Kudos to the service team.

You have a team that is exceptionally enthusiastic about cycling and keeping cyclists spinning. My Grasshopper, my GO, is unique and much different than my Trek. Your shop has helped me keep both bikes on the road. No matter what I have thrown at you, you haven't yet not worked with me, no matter the challenge. To rebuild what was left of the GO's internal rear hub after me abusing it for 2100 miles was not a Sunday drive. The estimated turnover time was 2wks at write up, yet even with a holiday mixed in, I was back riding by the end of day 5. If that ain't dedication, I'm lost for what is...

You know what you are doing. Every time I come in with a problem, you fix it! Sometimes for free.

Polite, respectful service, excellent quality products, and the best mechanics in town.