I am so happy I bought a bike from Towpath. The young man who helped me finalize my purchase, which I placed online, and picked up in the store was helpful, courteous and he answered all my questions. The manager, Rob helped me with a last minute order called in by my son-in-law even though the store was busy. The staff was efficient, yet I felt like they had all the time available I needed to be comfortable with my new bike and accessories. Thank you Towpath!
Service was wonderful and very attentive even during the pandemic. We will definitely be back to buy more bikes and have service. We came to Towpath Bike from PA just to buy 2 mountain bikes from them. Great job
Beverly (I think is her name) the dog! Came in on Saturday, she was chilling on the stairs, when I walked in the door her tail started wagging and she came down the stairs to say hi! Brightened my day!
My fiancé and I drove from Buffalo to buy our new road bikes and we were so glad we did! The service and hospitality was unbelievable. From the moment we came in, we were taken care of, educated and guided in the right direction. Scott spent almost 2 hours with us helping us every step of the way. We 100% recommend Towpath to anyone looking for a place to take care of their biking needs. Can’t wait to go back for our tune-ups and a special thanks to Scott and the team for taking such good care of us... First Class!!
Loved the service. Especially liked the way social distancing was handled. I Think the price of my tuneup was high - I paid about 1/2 that elsewhere a few years ago. But I am happy to support this great store.
The shop is great, mindful of social distancing. Product wise, staff knows their stuff. Bikes are getting harder to find but they even let me test ride an fx6, who let's someone test ride a $2k bike? They do, they're dedicated to customer service and a quality product. I opted for the fx3 disc. Turn around time was one day. Thank you!