Towpath Bike Googlemaps Yelp

   5596 Reviews
21 Schoen Place
Pittsford, New York 14534
5853812808
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Recent Reviews:


Great bike store, great service, friendly knowledgeable people.
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Very responsive; knowledgeable staff; quick turnaround
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Quick turnaround time on my bike repair. Excellent customer service.
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The staff at the shop are friendly and very knowledgeable. My go- to shop for all repairs and advice.
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Service was reasonable.
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Towpath is my go-to for bike service, parts, and accessories. Even though I'm in the store only a few times a year, they know my name, and always do top-notch work. I wouldn't go anywhere else.
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Human interaction. Absolutely great customer service - and of course great products.
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Very knowledgeable, helpful and polite.
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Everything! After two Trek Travel trips, I have finally decided to get their new Domane 7 ebike, with advice from Brandon. I've been a stalwart holdout, preferring to stay human powered, but the benefits of ebikes on gravel and the road have been hard to ignore. Towpath's large inventory of Trek and other bikes have opened the doors to friends that have returned to the rewards of biking. Additionallly, the service at Towpath in helping me maintain my mountain bikes has been consistently outstanding and each time I drop a bike off after riding hard on a trail it comes back looking new and performing better. For me, there is no other bike store in the greater Rochester area, Towpath is simply the best!
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Service was well done and the charge reasonable.
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the staff know their stuff and genuinely care about customers getting the right products for their needs
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Prompt attention, friendly, helpful attendant.
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Friendly and comprehensive service!
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Great service and helpful staff!
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Everyone is helpful and knowledgeable. They answered my questions and I am confident I made the right decision purchasing my bike here.
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Always a pleasant place to shop. I’ve another bike store closer to home but I still pick towpath first.
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Excellent products -- we purchased two Trek e-bikes -- but more important was the personal service and advice from Brandon. Superb service, without the hard sell -- much appreciated. The ordered bikes came quickly, were outfitted as desired, and delivery was prompt! A++ all around.
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Very knowledgeable, highly skilled, and friendly staff, who listen carefully. They focus on determining the best products and services for each individual. Interactions feel personal. It seems important that each customer thoroughly enjoy bicycling. Excellent selection of bikes and accessories. Great area behind the shop for test riding. Highly recommend.
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Brandon is a kind person and a good mechanic. I look forward to seeing him.
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Our rental bikes were well fitted, operated well (brakes, shifting, etc), and your in-store team were great - knowledgeable and friendly. Location is of course excellent.
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