We bought many bikes there over the years (decades) and were always happy with our purchases. My most recent purchase, a Trek Domane with electronic gear shift is giving me great pleasure and if it isn’t, Brandon and the service crew are always there to help. Great place for everything bike. Recommend it highly!
The repairs I needed were done quickly and to a high standard. I like the email/text notification they used to let me know the service we’d complete and I could pick up my bike. They didn’t try to upsell or charge a bunch of money for things that I didn’t need. The staff were friendly and helpful.
My experience at Towpath was enjoyable as always. The staff knows my name and greets me upon entry despite only 2-3 times per year visits and 2 bike purchases nearly 2 years ago. My bike was serviced in the quoted period of time and fell on the bottom end of the cost range which was quoted.
True professionals. No Attitude. Total Honesty.
Pretty much all you could ask for in a retailer.
Helped me get set up with my new gravel bike, and got it all set up and ready to ride! Even switched it out the next day when I changed my mind to a different groupset. Highly recommend visiting Towpath
Very knowledgeable and friendly staff for both sales and service. They go the extra mile to build trust and earn your business. Rob really knows his business and put me on the right bike. Brandon does an equally good job in service as well.