My bike tune-up was done on time yet I was able to leave it there while we’re were out of town. When I came to pick it up the staff was very friendly and helpful. I shared that my husband and I planned to take a short ride and she, apparently noticing my work clothes, asked if I needed to change. I jumped at that offer and when I returned with my clothes she asked if I needed to use the restroom. I didn't but I felt her interest in my needs was awesome!
Scott and his cycling crew are simply awesome to work with! The minute you walk into the store, you are greeted with a smile and professionalism. Everyone from the mechanics to the sales resps are a pleasure to work with. They are all knowledgeable, courteous and they take the time to educate you on all aspects of the cycling world. You leave Towpath Bike inspired and ready to take on your cycling adventure!
The mechanics are knowledgeable about my bike and keep it running great. They don't try to sell me any BS. Turnaround time is excellent. They give it a quick lookover on the stand when I drop it off to make sure I'm requesting the right level of service.