Their customer service was outstanding (courteous and polite). The bike I wanted was in stock and ready to go. The staff was very knowledgeable. I did a quick test ride and knew it was the bike for me. Thank you for a great experience Towpath Bike - I will be back in the future for sure.
Towpath is my go-to LBS. The team there are very friendly and helpful. The service team is excellent on keeping my bikes in tip top shape and walking me through the work they do. Best bike shop in town!
Sales reps actually take time to listen and help me figure out what would best meet my needs for cycling. Don't try to push things on me to make a bigger sale.
I all ready have recommended you.
I started going to you because I got sick of the up selling from the last place I was going to. I'm willing to listen to suggestions but after I've decided I really want to move on. I find your staff is knowledgeable and you don't keep pushing me things I clearly don't want.
Everyone was so very knowledgeable and helpful. Told up front what was needed, the price and the expected time of completion was all honest and truthful.
This store is my local bike shop and I absolutely love them! The staff are all extremely friendly & knowledgeable and they’ve got a great selection. Easiest recommendation for anyone with a bike in their life or looking to get one.
-Edwin
Very friendly atmosphere right off the bat…
When you’re looking for good products and service this is a great team providing these! Brandon & John were awesome setting my family up with 2 new Trek hybrid bikes and service/updates on my Mountain bike!
The staff is incredibly knowledgeable and pleasant.
They seemed to be genuinely interested in helping to service my bike.
I noticed much funny banter going on between the employees while I was there - refreshing.
They all seem like they enjoy working at Towpath Bike!
Everyone is so helpful and friendly. I never feel like they're trying to upsell or give me things I don't need, they're just truly excited about biking and want you to have the best experience possible.