Towpath Bike Googlemaps Yelp

   4812 Reviews
21 Schoen Place
Pittsford, New York 14534
5853812808
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Recent Reviews:


Excellent products and workmanship provided/performed by knowledgeable professionals.
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Great service very helpful and knowledgeable
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Great, fast service
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Staff is always very helpful. Answers all questions thoughtfully. We have purchased 4 bikes from Towpath in the last 2 years.
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Great service as always
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Friendly accomodating staff!
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It was amazing! There was great service, and my bike is amazing! Thanks to Johnny our salesman!
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Dropped in and service provided immediately diagnosed and fixed within the hour at a reasonable cost
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Always have what I’m looking for, and the service is top notch!
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The products at Towpath are the best of the best! The customer service is outstanding! I love the wealth of knowledge that they have and the friendly and kind service too! I always feel welcome and I always look forward to the next trip to the shop! THE BEST BIKE SHOP PERIOD.
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Great service, friendly staff. Came with my Granddaughter. She left feeling well care care for Thank you
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Best bike shop in Rochester, hands down. Rob and his crew went above and beyond to make sure my bike was dialed! Will continue to recommend Towpath to everyone I know.
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Went for service for tubeless rear tire seal problem at the rim. Brandon was excellent. Resolved the issue in no time & had the bike back in less than 45 minutes. And under $13.00!! Seriously? Towpath.Is.The.Choice.
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Friendly staff. Easy purchase. Thank you.
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I am traveling by boat and my bike broke. I took my bike there they were nice and said they would take care of it. Said would be ready the next day. Later that same day they let me know it was ready. They did a great job bike is better than new. Thank you
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Awesome service. What more can I say!
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Best service, best staff, and best products around. Hands down the best bike shop in town.
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Great service, and wonderful staff.
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The way I was treated by the staff.
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My wife and I both bought e-bikes at Towpath Bike. Johnny was patient and helpful while we made our decision. He let us try multiple options, and walked us through solutions that fit our lifestyle. He was knowledgeable, honest, and considerate, and at no point did we feel like we were being pushed into anything. We visited twice that day—the first time with our toddler—and Johnny even offered to give us some bread to feed the ducks to help our toddler keep engaged while we talked through our options. Once we made our decision, Andy offered to deliver both bikes to our door. He showed up with a smile a couple of hours later, and we were able to go on our first family bike ride that same day. We would whole-heartedly recommend Towpath Bike. The entire team was a delight, and we will be back.
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