Towpath Bike Googleplus-24

   599 Reviews
3 Schoen Place
PITTSFORD, NY 14534
5853812808
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Recent Reviews:

March 24, 2019
Richard Watson
Great people who are knowledgeable and passionate about cycling. Very conveniently located along the canal. This was my first new bike purchase in 16 years and would definitely go back to Towpath again. They also made a custom cable housing for another of our bikes and only charged the per-foot price, well worth the trip to not have to buy an entire housing kit and tools when you only need a 20" section.
March 22, 2019
Joe Holleran
Very efficient and swift service.
March 22, 2019
D.M.
Great selection, knowledgeable and very helpful staff. They go out of their way to not only sell the right product, but to orient the customer in every aspect of its use.
March 21, 2019
C.R.
Treated very nicely and the prices for service were reasonable. Another good experience.
March 20, 2019
James Metzler
Always courteous and knowledgeable.
March 18, 2019
Ralph Rothfelder
Towpath made servicing my bike very quick and easy! They inspected it and found things that need attention that I would not have found and took care of them. Fast, efficient and friendly.
March 17, 2019
Lynn Carlyle
I have been studying e-bikes all winter in anticipation of the Spring. There are retail choices out there to buy such products. I decided on Towpath. From the moment I walked in to the moment I purchased the bike I was well taken care of. My salesperson, Kim, was extremely knowledgable, friendly and completely helpful. I decide on a Trek based on the reputation. I went away satisfied that I pretty much knew all I needed to know on the functions of the bike.
March 17, 2019
Ann Glanton
Love this shop. Friendly, expert service! Knowledgeable people and willing to help you out with a quick fix if you are in the middle of a ride. Always my go-to bike shop. Thanks guys!
March 17, 2019
G.L.
Appreciated the mobil pick-up & drop off. Service was efficient, informative, and very timely. Many thanks!
March 16, 2019
J.H.
Love my Trek and the staff!
March 16, 2019
J.H.
Well run for many years
March 15, 2019
P.H.
excellent service department..people friendly atmosphere...great selection...good sales...all in all a very good experience
March 15, 2019
Nate Ferri
Guys were very nice and very helpful. Took care of all my biking needs! Would highly recommend!
March 15, 2019
M.M.
First, I love the fact that Towpath will pick up and deliver my bicycle (with certain services). Staff is always friendly and helpful. Service is always completed in a timely manner.
March 15, 2019
K.T.
Everyone was super helpful and knowledgeable. As a newbie, this was really appreciated!
March 14, 2019
S.F.
They are fast friendly and thurough.
March 11, 2019
C.W.
Variety of products and friendly service.
March 10, 2019
Kathryn Mcalarney
Your folks are so helpful and knowledgeable! And they didn’t make me feel badly that all I have is a 2nd hand bike. They tuned it up, put new brakes in, and made my bike look great. I can’t wait to ride it this spring!
March 10, 2019
Anne Dobbertin
Very thorough, friendly and wants to make sure all your questions are answered. A very joyful experience
March 10, 2019
Del Machiele
I had received some gift cards over the last several years and put them away to be used when I needed some items. I was unaware of the policy that after 12 months of lack of use $2 dollars per month may be deducted as a "service" charge by the card company. Not may be, but will be. This store was really great in that they said they would meet me half way on the money lost if I used them that day. That was my plan to buy several items I needed so that was a fantastic and much appreciated offer. I could not have asked for more.