Towpath Bike Googlemaps

   2787 Reviews
3 Schoen Place
PITTSFORD, NY 14534
5853812808
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Recent Reviews:


It’s always a pleasant and enjoyable experience when you visit Towpath Bike

First time being there and it was an excellent experience and here is why. I had previously went to another cycle shop, Full Moon Vista Bike & Sports, and it was a horrible experience. I was completely disregarded and by their tone I could tell the simple questions I was asking were just a nuisance to them. I left there and almost didn't bother with looking for a bike anywhere else until I was told to reach out to Towpath. Towpath was incredible, excellent service and staff and they truly weren't trying to push a sale and Instead they set me up with a long term investment. I worked with Johnny who was very welcoming and knowledgeable and went above and beyond to really see what works for me. He asked so many questions that I didn't think of and truly made the whole process amazing. I will definitely be going there for all work and future purchases. Thanks again Johnny & to the staff at Towpath!

Great product. Great prices. Great service. Great people :-)

Your people are great. You do what you say you will do when you say you will do it.

We are a trex bike family and there is a good selection, even with the pandemic bike shortage!

You sponsor us!! And it's always good walking into the shop where everybody knows your name.

The staff is friendly, welcoming, and helpful. Overall a great selection of bikes and accessories.

Service is great. I left my e bike off with Brandon for tune and lube. It had a hitch in shifting where derailleur would drop out of gear on its own. Now totally fixed. It is a pleasure to deal with Brandon and the staff at Towpath. Always friendly and knowledgeable. Marty C

The team at Towpath Bike has consistently provided great service, expertise and support. I keep coming back because they seem to do a quality job every time, and I feel that I can count on the advise and integrity across any / all of the staff there. BTW, I really like the email notifications whenever service is complete. Just ride!

They’re the best!

Excellent service, quick turnaround, and love the new location!

Service was excellant and qucik ... had a complete overhall done on bike & it was ready in a couple of days.

Knowledgeable staff. Great technicians.

Enthusiastic people, attention to detail and quick turnaround with service.

Thank you for the extra help loading the bike into my minivan- felt like you went the extra mile!

I bought a fat man's bike to ride along the canal for fun. I ride my bike about every day during the summer before work but wouldn't consider myself a biker guy by any stretch. I don't like going fast or working hard, I just like getting out and enjoying myself for a bit, maybe working off the next beer or two. Walked in, told the guy what I was thinking about, made a helpful suggestion but wasn't pushy, and sold me the exact bike I was hoping to find there. Set the seat up for me and cashed me out while another guy gave the bike a final once over. Gave me a general date to stop back in for a service. I took the bike out for a few hours that night and was having issues shifting. Again, not a biker person or anything so couldn't figure out what was going on. Dropped by the next day over my lunch break with the bike and they gave it a once over. Another guy there explained what I was doing wrong and gave me some helpful tips on really basic stuff that I should have known but didn't. They were extremely patient and helpful and the problems boiled down to essentially don't be stupid and don't screw around with granny gear. What I liked was that they knew this immediately upon my arrival, but still took the time to explain it to me and make sure everything was all set. Really helpful group of guys, great service, hope to use them for all my biking needs as I inevitable break things and whatnot. Rob G.

Part was able to be ordered on line and be picked up at the store. I could not find it anywhere else!

Great service! Delivered bike earlier than expected. Great job on the tune up. Was easy to do business.

Helpful and friendly staff, and the only shop that seems to have any bikes in stock

We have purchased many bikes from towpath. Excellent products and service