I dropped in with my bike and a wishlist of equipment upgrades. Staff were friendly and very helpful in figuring out what I needed and the most economical solutions. Within less than an hour they had installed all of my purchases and I was on my way. And Neutral Ground coffee shop next store was a great place to wait.
Always professional and courteous. They feature a wide selection of bike accessories and I am happy to support a local store that keeps us on our wheels.
I appreciated the service I received. Alex was terrific! Was treated kindly and was able to get informed on what I was looking at and eventually found the perfect bike for me. I’m still smiling from it! :-)
I would rate the customer service as top notch, very responsive and friendly. While I was disappointed to keep having flat tires after getting brand new tires and a tune up at Towpath, they took care of the flats in very little time and looked everything over to help me get to using my bike again in short order. . They are very knowledgeable and helpful and are located in a great spot. Few places have customer service of the level that Towpath has. I would recommend.
Great Staff, Friendly and Professional. Explained everything before and after work was completed. Work on my bike was excellent. Could not say enough and will be back again. Thank you Towpath for a Great experience.