Towpath Bike Googlemaps Yelp

   4938 Reviews
21 Schoen Place
Pittsford, New York 14534
5853812808
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Recent Reviews:


Helpfulness and knowledge. Why would I ever want to buy online?

I dropped in with my bike and a wishlist of equipment upgrades. Staff were friendly and very helpful in figuring out what I needed and the most economical solutions. Within less than an hour they had installed all of my purchases and I was on my way. And Neutral Ground coffee shop next store was a great place to wait.

Excellent customer care and bike service! They are willing to troubleshoot problems with your bike and educate you on good purchases.

Saw the used bike sale, tried one, rode like a dream and I bought it! Great customer service and I'm so happy with my new bike!

Always professional and courteous. They feature a wide selection of bike accessories and I am happy to support a local store that keeps us on our wheels.

Thank you for replacing the motor on my ebike so quickly. I waa able to still enjoy the beautiful weather. [NAME REMOVED]

I appreciated the service I received. Alex was terrific! Was treated kindly and was able to get informed on what I was looking at and eventually found the perfect bike for me. I’m still smiling from it! :-)

I would rate the customer service as top notch, very responsive and friendly. While I was disappointed to keep having flat tires after getting brand new tires and a tune up at Towpath, they took care of the flats in very little time and looked everything over to help me get to using my bike again in short order. . They are very knowledgeable and helpful and are located in a great spot. Few places have customer service of the level that Towpath has. I would recommend.

Great Staff, Friendly and Professional. Explained everything before and after work was completed. Work on my bike was excellent. Could not say enough and will be back again. Thank you Towpath for a Great experience.

outstanding customer service, so friendly and professional, love TOWPATH!!!!

Great job your the best moose 🫎

The maintenance service was expensive, but my bike is now performing as smoothly as when it was new.

I've been in three times, and each time I dealt with different person. They were all wonderful and helpful! Thanks!

Everyone is super knowledgeable and friendly. Couldn’t recommend them enough.

Everyone at this shop is knowledgeable and helpful. They carry a great selection of bikes, accessories, and clothing.

had a spoke replaced and the wheel trued. Staff was great and repair was done when promised.

Well laid out shop. Fast service.

Very friendly, fast service that left my bike running perfectly for the next day on the trails. Couldn't have asked for more.

Fantastic service and a very helpful staff. An awesome experience.

Friendly staff. Very helpful.