Towpath Bike Googlemaps Yelp

   5219 Reviews
21 Schoen Place
Pittsford, New York 14534
5853812808
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Recent Reviews:


Friendly and accommodating staff. Great communication and service all around.

Everyone was very friendly and professional. The technician told me exactly what was needed for the bike and the cost.

sup fellas. ganggang

Great service every time I stop in.

Sales and service are phenomenal. It doesn't get any better. We use Towpath for all of our cycling needs.

Amazing customer service, and answered all my questions. Very professional service as well as a very good knowledgeable team.

We bought many bikes there over the years (decades) and were always happy with our purchases. My most recent purchase, a Trek Domane with electronic gear shift is giving me great pleasure and if it isn’t, Brandon and the service crew are always there to help. Great place for everything bike. Recommend it highly!

Great selection of accessories and personnel to help.

The repairs I needed were done quickly and to a high standard. I like the email/text notification they used to let me know the service we’d complete and I could pick up my bike. They didn’t try to upsell or charge a bunch of money for things that I didn’t need. The staff were friendly and helpful.

My experience at Towpath was enjoyable as always. The staff knows my name and greets me upon entry despite only 2-3 times per year visits and 2 bike purchases nearly 2 years ago. My bike was serviced in the quoted period of time and fell on the bottom end of the cost range which was quoted. True professionals. No Attitude. Total Honesty. Pretty much all you could ask for in a retailer.

Helped me get set up with my new gravel bike, and got it all set up and ready to ride! Even switched it out the next day when I changed my mind to a different groupset. Highly recommend visiting Towpath

Friendly helpful and knowledgeable Work on repairs excellent- thanks Keith

Great quick service.

Very friendly and knowledgeable staff, helped answer my questions and even helped set up a trunk rack on my car for me. Highly recommend!

Very knowledgeable and friendly staff.

The service has been good on my race oriented bikes.

We have depended on towpath for 20 years for sales and service . Always excellent

Top notch from the top down 👊🏼✴️

Keith was a big help!

Very knowledgeable and friendly staff for both sales and service. They go the extra mile to build trust and earn your business. Rob really knows his business and put me on the right bike. Brandon does an equally good job in service as well.