Great service from start to finish. Fixed my old bike thoroughly - it’s like new again - and all the team are friendly, professional and knowledgeable. Highly recommended.
Friendly service, you feel like you're as important as someone purchasing a new bike and I was only there for a tube/wheel problem, was attended to straight away. Great fast efficient service. Certainly, recommend Transition Cycles.
Always a pleasure to visit this store, amazing knowledge of the products they have in stock - even those they don’t! Booked our elderly gazelle e-bikes in for an overdue service - and then we walked out with two new “Trek” helmets! Our old ones were pretty “stuffed” (technical term) and we were more than happy with the Treks, fitting & explanation service was good too! Thanks to Michael & the team for their help & advice. Looking forward to picking up our Gazelles after the service & software updates.
i like that you are super nice and try to accommodate us - eg taking our bikes for a service while we are away for two weeks. i am sure you are strapped for space, so i really appreciate it. also like the super professional service and the fact that i can 100 percent rely on the work you do! best bicycle shop in nsw!
Guy who served me was very helpful. He suggested I check tyre for thorn etc that may have caused puncture. He was correct. I wouldn’t have checked this if he hadn’t said.
I recently purchased two Trek eBikes from Transition Cycles, and I can confidently say this was the best service I have ever experienced from any business. The team went above and beyond throughout the entire process—including customisations I had been told weren’t possible by another bike shop.
Their knowledge, professionalism, and genuine care made the whole experience enjoyable and stress-free.
I highly recommend Transition Cycles to anyone looking for quality bikes and exceptional customer service.
Thank you to Michael, Ros, and the team!
I have had an excellent dealing with Transition Cycles Ballina.
Service was quick and quote provided for me to get the work done which again was done swiftly.