Our butler is awesome! Not only am I staff but I'm a resident. He's thorough, cheerful and tells me he loves his job. I've worked with other services and have gotten a lot of complaints, but no one at Riverwalk is complaining about our Trash Butler. The only downside is that we have to purchase so many trash cans. Our previous service would trade us for used cans. I purchase them elsewhere at a lower price, but I feel like it's a hidden cost that wasn't considered with our contract.
Leah Bolanos with Trash Butler consistently provides superior customer service. She truly cares about her customers and it shows in everything she does. Our service has been fantastic with minimal issues, and whenever something does come up, Leah takes care of it quickly and thoroughly. She is extremely knowledgeable, reliable, and very good at what she does. It’s rare to find someone who is both this professional and this genuinely invested in making sure everything runs smoothly. Highly recommend!
Brantley is extremely responsive and present and our team greatly appreciates his hard work and dedication. Always polite, always timely, always professional. The best!
My butler is really good with minimum complaints and my account manager Gerald is amazing! He’s attentive, tells me issues before I see them, and always goes above and beyond.
Easy for the property manager. Great communication from our rep Dwayne S and through the portal making it easy to see if there were any issues with pickup and pictures of what that issue was so we are able to communicate with residents.