Informed front end service staff. Strong communicators. Helpful & resourceful with regards to solving problems. Met with smiles & very friendly demeanour when you walk through the door.
Airstream products undeniably the best in travel trailers and motorized vans
Staff at Traveland RV Langley dealership are very knowledgeable and come across as genuinely nice people to deal with
Great customer service. Not only do they sell brand new trailers, they also had a supply of second hand units to fit my budget. A smile goes a long way. Everyone had a smile on their face at this place and everyone was willing and able to answer questions and/or find answers. Highly recommended.
My wife and I baught a travel trailer from another dealer , the service was not as good as it could have been after spending upwards for 35 plus thousand , the dealer did not PDI the trailer very well , example all of the cabinet doors from the factory were not even close to being secured when closed , many of the external sealants were not done very well , mick , one of service writers pointed that out , , Travelland put through a poor location for the black tank gate valve to a better location then was installed at the factory. . To summarize our experience at traveland has been nothing but positive ,
I would definitely recommend sales and service at traveland
Where to start;
The entire Team in Langley is Amazingly Friendly and Informative. From the first steps into the showroom to the tour of your New Home-away-from-Home, to the Financial and Service Team members everyone is there to make the entire Process-Positive, Seamless and Easy!
Austin Our "Outfitter" Warrants Special mention as he went above and beyond spending several hours with us Educating us and preparing us to travel with our New Purchase. The team's enthusiasm and especially his, enthusiasm, was very infectious and made the whole process seem effortless.
We left the Yard Relaxed and Excited for the New Adventures to come!
I felt very taken care of and very safe leaving the lot with my new Tab.
I can't really think of anything that could be improved upon.... from start to finish.
The minute I contacted Traveland in regards to what I was looking for. we were well taken care of. From sales, finance, and parts we felt like we were listened to and respected. Any concerns or questions were quickly taken care of. We are so happy to have found Traveland.
We had been on the road and only had a short stop in the lower mainland when our hot water tank failed. Jim in service sourced a replacement and Nick came and installed the unit right away. And we were back on the road.
Thanks for the great service.
Our service rep Mick has been fantastic. If we have a problem with our trailer I pick up the phone, call Mick and he gets the problem solved. The staff is very friendly and everyone is very helpful. Great place to get your RV.
Great service from Mike and Truly and the rest of the team in the purchase of our first Airstream trailer. Everything was very smooth and on time. The trailer is great and we are looking forward to our new adventures.
They were easy to deal with, good with explaining everything, and no pressure.
Once we descended on the unit they where very reasonable to negotiate the deal.
I recently purchased a teardrop trailer from TravelLand and couldn’t be happier. The service I received was excellent — friendly, professional, and helpful every step of the way. The team made the whole process smooth and stress-free, and I felt well taken care of from start to finish. I’d definitely recommend TravelLand to anyone looking for great products and even better service.