Service Department has great staff who explain the services you need and give a reasonable timeline for completion. Ashley has been my "go to" in Service since we purchased the RV. She does a great job.
The parts department has a large inventory of items for your RV. The staff can guide you to what you need or want and provide instructions/knowledge, as needed, regarding your purchases. Rhyse, manager, and his team also do a great job.
As a rookie RV'er both departments have helped me a lot. They are always friendly and knowledgeable. They never think my questions are as "rookie" as I am.
The orientation to our new trailer was very thorough. There were a few small issues with the trailer which were identified and the team worked hard at fixing them. Upgrades to the trailer were included at no charge. We were introduced to so many of the staff at the dealership including the general manager. All in all a very positive experience so far.
Very professional and friendly .The purchase of RV was not as stressful as I thought . They made sure I knew the workings of the RV and support I could receive.
Very well set up show room and parts department. The staff were extremely helpful and made us feel welcomed. Nyan who showed us through the Brinkley trailer was patient and answered all our questions even agreeing to send us extra information after our visit.
The Northern Lite 610 is manufactured in Canada. All Traveland RV and Northern Lite staff we met have been knowledgeable, professional and helpful throughout our decision to purchase our new Canadian made RV. The 610 is perfect for our needs, we appreciate we did not have to wait several months for delivery. Given the experience we have had at Traveland RV in Airdrie we will continue to be a customer and visit the Airdrie Service department.
“Old school service” where they actually care about good customer service and making sure the customer is satisfied when they leave. Thanks Traveland RV!
Your staff is very enthusiastic, serious, professional and responsible, especially Bobby. He is like a good friend and knows what I want, so he recommended me a motorhome that I am very satisfied with. It meets my requirements. It is great. I have recommended many of my friends to buy from him.
Les was fantastic to deal with, was incredibly helpful far outside of what he needed to be! Scott was also a great salesman and Lew is incredibly knowledgeable in the parts department.