The service advisor did a very thorough inspection of the problem and also alerted us to a different problem we were unaware of. The repair was done quickly and communication was clear and punctual. They also gave us recommendations of where to buy new tires and have alignment done locally.
When I got in for my warranty preventive maintenance, I was met by Mitch right away and he was ready with all the checklists that the shop needs to do. All bookings were on time and ready! When I came to pick up my trailer, it went by like a breeze! 👍👍👍👍👍
To Whom It May Concern,
I recently had my 2019 Northern Lite camper repaired for hail damage at Traveland RV in Airdrie, Alberta. I would like to express my appreciation for the outstanding service I received throughout the entire process.
Both Mr. Rich Anderson and Ms. Ashley Smith were exceptionally helpful and professional. They played a key role in coordinating the repairs and ensuring everything progressed smoothly—from the initial evaluation to the final pickup. Their clear communication, attention to detail, and dedication to customer satisfaction did not go unnoticed.
I am very pleased with the quality of the repairs and the overall experience. Please extend my sincere thanks to the entire team at Traveland RV.
Sincerely,
Rene Wegman
Sales staff are friendly and engaged. Reception person was friendly and called the people I needed right away. Everyone was helpful.
The entire storefront was clean and organized looking.
The only concern I had was that while I was there waiting or trying to figure out and read some things I had no where to sit or go to like a lounge or waiting area. I sat in the RV camp furniture display area.