I know how important it is to get a 10 for them. Shaun was good to deal with. He kept me informed of parts arriving, and more parts needed. I was disappointed however, the condition cleanliness wise on return to me. There was mud in the drivers side entrance, and foot well that was not there when I took it in. When you spend thousands of dollars on a repair, you at least expect the areas they used to be cleaned. That is a big shortfall of this dealership. If they were trying to sell one of their units, they would never leave it looking like that.
We appreciate that all of the staff were helpful and pleasant. We did not feel pressured into our sale or any of the products that were made available to us.
Although I think my trade in was worth a bit more the Salesperson Jeremiah did work the best deal possible. Tyler the Sale manger treated us fair as we have purchased from Traveland in the past.
Rosie the outfitter was very attentive and worked with us to get the best deal on all the extra’s
Kevin the Service Manager called to so they could match my truck up properly for the new Gen Y hitch. Traveland did meet the Amazon prices on the add ons.
Oh the Business Manager Doug was good to work with and sold us the 7 year warranty and mouse protection.
So far all has gone well!
Don & Adriana