Excellent customer service every time we stop in. There is a tremendous selection of bicycles to choose from and my wife and I have never had a bad experience whether it’s sales or service.
The service was amazing they answered all my questions and made me feel comfortable with being able to try the bike before purchasing it. Also it was a plus to deliver the bike to my home!
Friendly customer service. The bike repair service was excellent. Thank you Eric
He conducted an excellent analysis of bike issues, provided a complete itemized estimate cost and timeframe
Definitively will repeat
They did a good job of putting my adult tricycle together. The only problem I encountered was that one of the fasteners that held the basket together was not properly fastened and because it was loose it made a creaking sound. Other than that, the trike works fine.
Friendly, professional and knowledgeable. What more could you ask for! The service department and the bike & merch selection is second to none. Great shop with great people.
The Las Vegas Trek store is a very nice establishment with a good amount of inventory, in my opinion. We were served by Eric, who was not only friendly and pleasant, but knowledgeable and proactively suggested a bike I wouldn't have even known about otherwise, which I did end up purchasing that day. We would definitely recommend Trek Las Vegas.
Eric and Shaun did a great job of communicating and keeping me in the loop. I had a bike in Las Vegas and I am currently on the East coast and they made the transition simple and easy. Thank you.
The team at Trek did a fantastic job on our bikes. I brought them a couple of bikes I hadn't used due to back and knee surgeries and lack of self maintenance for over 2 years and fixed them in 2 days. Trust me that was amazing, even close to being called a small miracle. Very friendly staff. I felt for what they did and the final price was very reasonable, especially considering the quality of work also. Great place highly recommend them.