Trek Bicycle Upper West Side 72nd Googlemaps

   1841 Reviews
156 W 72nd St.
New York, New York 10023

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Recent Reviews:


Great service and good workmanship
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Excellent service and advice on how to deal with problems with bikes. Courteous and friend service. Highly recommended. Truly unique in the neighborhood.
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I like high quality products but more importantly I like quality bike service and they do it with meticulous attention to detail. I’m not so sure about a 45 dollar bike chain but that’s what they sell for at REI so I sucked it up.
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Friendly and skilled bike mechanics.
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Excellent bicycle servicing and great customer service.
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Friendly, helpful staff.
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Thanks for fast service!
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I called about getting an old chrome wheel trued and was told I would probably have to leave it off and come back the next day. When I got there, expecting to drop it off, the guy immediately put it up to assess, and went right to work on it. Even though it was fairly warped, he did an incredible job in about 10-12 minutes and also answered my questions about buying brand new wheels. A++
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Evan was awesome!!!
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Knowledge ! Friendliness and willingness of Ricardo to get my work done asap! Quality work at fair price
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I walked in with a flat tire on a 20" wheel on a bike I didn't buy at Trek but the staff member was extremely courteous and willing to help.
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The entire staff is quick to be helpful and to make the experience excellent for every customer in the store.
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Ability to reserve bike online before getting to shop. Fast response from team (Ricardo), and helpful support from entire team at 72nd St shop - Ricardo, Evan, Sophia.
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Bike techs were on point in bringing my bike back to a respectable standard after injuries sidelined me for 18 months. Feels like a new ride and they were very informative in their assessment of what level of service my bike needed. Great team and great service. Note* I wasn't in any sort of hurry but they managed to get my bike back to me in a week which was great considering all the work it needed.
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Very friendly staff.
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Great job on tuning up my 10 year old Trek Domane. Staff was knowledgeable, friendly, very good at explaining everything. Not condescending. Excellent service.
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I walked in with brake and gear shift issues that were addressed quickly and competently for what seemed to me a low price. What's not to like?
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Staff is super helpful
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My Trek bike has been an absolute game-changer. The build quality is fantastic, it’s smooth, sturdy, and just a joy to ride. But what really stood out to me was the service. Ricardo Manzano, the store manager, was incredibly helpful from start to finish. He took the time to understand what I was looking for, walked me through the options without any pressure, and made sure I left with the perfect fit. It’s rare to find that kind of personal attention and expertise these days. Between the top-notch bike and the amazing customer care, I’m a happy Trek customer!
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I like my bike. Service has been excellent
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