The Alamo Trek bike shop has great service and I highly recommend them.
The head mechanic Marcus is personable and great at his job. He will often times just repair the bike on the spot as I wait. He is an amazing mechanic and a great asset to the shop.
The staff at Trek Alamo is absolutely incredible!!!! They are super knowledgeable and I always get incredible customer service. I wouldn’t consider taking my 3 Trek road bikes anywhere else. Marcus is a real asset to your organization! He is such a great bike tech and very efficient too!!!
Ordered a kid's bike for my granddaughter on Trek's online site and was notified within same day it was ready for pickup that day. Went by to pick up bike and it was assembled and waiting for me. Bike was beautiful and I'm sure my granddaughter will be thrilled with her 4th birthday gift. While the bike was more expensive than discount store bikes or Amazon bikes, Trek bikes are of superior quality and backed by amazing service.
All of the personnel are very knowledgeable and able to diagnose & repair issues with my bikes. Quick adjustments (like shift adjustments) are done on the spot and free of charge.