Jon in the service department worked really hard to help me create my dream bike. We communicated back-and-forth until we got it dialed perfectly. He was patient and knowledgeable and willing to think outside the box. Great job Trek!
The staff was excellent in helping to decide on which bike to purchase. In particular Mark assisted me in loading my new bike and current bike (which was fixed while waiting) onto my car. All staff was pleasant and friendly!
All of the service people were incredibly knowledgeable and friendly. Trek bicycles are well built and high-quality. When it came time to purchase two new gravel bikes, one for myself and one for my husband, there was no doubt that I was going to go with Trek, and we had a wonderful experience!
The service at Trek Albuquerque was amazing! From the front desk to the service department I felt taken care of and the staff went above and beyond to make sure that I had everything I needed AND wanted.