The bike shop was fantastic! They explained tubeless tires clearly, took my bike in for service, and completed everything promptly. When I picked it up, they took the time to educate me even more. Excellent experience!
I appreciate the knowledge of those who work there and the fact that they listen.Also appreciated the information I got for doing some of my own maintenance.
I haven't ridden for years, and the saying "you never forget how to ride a bike" is true. Mike my sales rep, was very helpful going over the basics. My confidence improved. Planning on buying another Trek for my girlfriend.
Your staff was kind, friendly and very knowledgeable. I actually had a flat tire on my baby stroller, not a bike, but I didn’t know where else to go to try to get it repaired. Your tire guy looked at it immediately and verified thst you had the right size inner tube. Your staff graciously helped me and I had the stroller back in a day. Everyone was extremely nice and they quickly figured out how to remove the tire and repair it.
I could not be happier. I use this stroller every day so your willingness to do this was truly a blessing for me. Thank you! Truly great staff.
Mike was phenomenal! He helped me select the right bike for me and made sure the fit was right while also showing me options. I was a bit intimidated when I walked in (as a beginner) but Mike helped me feel so welcomed. He was great at taking things slow and making sure all my questions were answered. Highly recommend coming in to the store!