Bikes are attractive have Quality looks durability;
immediate response to detail from the techs.
Personable, above average attitudes.
Full attention delivery was very efficient
Understanding is humble
All in all, buying a new bike at a reasonable price (at Trek) was a great experience! The store is nicely organized. I was able to test drive a couple bikes before making a decision to purchase instead of repair. The space itself is roomy and clean. Every person I interacted with was pleasant and courteous and knew his/her stuff. Also love the warranty! I'll never go anywhere else!
I love my Trek commuter bike that I purchased last year. I've referred two people to this shop to purchase bicycles, and I will likely buy a new road bike from them when I retire (soonish). Virtually everyone at the Albuquerque Trek store is knowledgeable, helpful and friendly. They answer all my questions and don't talk down to me. I also never feel like they are pushing purchases on me. They seem to genuinely have my best interest in mind. I am fiercely loyal to this store.
I went to Trek Albuquerque to buy a lock for my dual sport GEN five. I came home with a lock, rearview mirror, and a rack & bag for rear storage, Mark did the work, great job!
Great products for serious riders, professional and very knowledgeable service, super fun atmosphere a great place to check in on local rides and get hot tips on routes and road.
The sales representative was friendly helpful and very knowledgeable. We only had a general idea of what we were looking for and he was able to help us not only find what we wanted but exceeded our expectations with the outstanding E-bike we were able to get.