Very personalized service. Mark was very attentive to my needs although I am still gathering information and not ready to buy yet. He was very helpful to answer my questions regarding decisions to be made. I will definitely do business here in the future.
I purchased my road bike on line and then took it to the Trek store to complete assembly. I have been going back for regular maintenance since then and have been completely satisfied. There’s nothing like having the confidence knowing that your bike is in top form and not having to worry about a mechanical issue while out on a ride.
I really feel the service department needs an espresso machine. They work so hard and deserve some good solid caffeine. I have included a link to a machine that maximizes time and caffeine
https://www.homedepot.com/p/COWSAR-2-Cup-Semi-Automatic-15-Bar-Espresso-Machine-with-Built-In-Grinder-Milk-Frother-Coffee-Maker-in-Stainless-Steel-Silver-HD-CM8031-BK/[PHONE NUMBER REMOVED]77
The service team is always so helpful and knowledgable. I took my bike in for it's annual service and they were absolutely wonderful and my bike is riding great.