Our salesman (Zane) was great, he took the time to answer all our questions, show us many models that met out needs and wants, and ensured we test drove bikes and were confident with our purchasing decisions. The customer service was great, I would certainly recommend to others.
I have purchased multiple Trek bikes over the years, I love the product, but the customer service is what keeps me coming back. I travel with my bike across and no matter where I have been they always accommodate my needs! #trekforlife
Nathan was superb at helping diagnose a problem that my son was having with his gear shifting and also making sure that his bike was tuned up for the season! The cost was minimal and the service was fantastic; I would go back to Trek in a heartbeat and work with them again for any bike repairs.
The whole staff was very friendly, knowledgeable and super helpful. Zane was able to point me in the right direction based on my needs and research I did on their products. When I picked up my bike the store was packed. Everyone was busy but that didn’t stop Zane from saying hi or keep Miguel from answering all my questions.
Had a tuneup on my road bike. Nathan did a thorough job and completed it ahead of time.
Also bought a new trek FX two for my wife Zane had great customer service helping size and find accessories for bike
The service and the care is exceptional, they are not worried about what they sell you, they are more concerned with finding you what is right for you. I have never felt pressure to 'buy' anything but love the advice they give.