I visited to have my shifter cable adjusted and was informed that I actually needed a new cable and housing.
For that I thank them because it will save me time and money later.
My first Trek was used and bought from a neighborhood on line sales site. I liked it a lot and used it for several years. When the time came for a new bike, I wanted to stay with a Trek. Went to the Trek shop in Altamonte Springs and had a thorough discussion with Alva, went through a well thought out bike selection. Fitted properly, adjusted the bike to my liking. The bike was a 2024 Versa 2, on clearance since the 2025 models were available. The 2024 is light years ahead of my first trek. So light, smooth shifting, easy riding and comfortable. I don't ride aggressively ( I'm over 70 in age), but a few miles a day and this bike so far is exceeding my expectations. Thanks for a pleasant experience.