These employees are incredible. They are great at what they do! I came in with my son’s bike the day before the race with all kinds of issues. They had everything fixed within a couple hours and we were on our way. I cannot thank them enough!!
Everybody was friendly on point knowledgeable. I appreciated the service I received.i will return again and again thank you very much
The repair on my bike was an upgrade it will help me feel safer on the street knowing the job was done right.much appreciated
This location is fantastic. They are generous with their time and honest with answers to questions. I am new to Utah and plan to make this my local bike shop. I will highly recommend it to everyone who asks.
the staff are always very helpful and friendly and get me in quick. I had a flat tire and had one of those pink foam inserts in my tire that is supposed to block flats. Since I had that, they only charged me for a tube and not the replacement and had me in and out in 10 minutes. I have a different brand of bike than trek and they still always help me very quickly, I always go to the trek store for everything now. thank you.
I like the aesthetics of Trek and Bontrager products. I like the confidence and reassurance of having a store nearby that specializes in my specific bicycle. It’s cool that Incan swing by and they’ll do quick little adjustments for free.
Two things:
1. The bikes are amazing! I have the Fuel EX and the Supercaliber. Perfect set up for me!
2. Service. I am amazed again and again how amazing the service is at the American Fork Location. It really is top notch!
I would highly recommend Trek and the American fork location!
Had a problem with my tubeless tires. Stuart fixed me up. He put me in the schedule on short notice, helped me find a great deal on new tires, and was completely customer-oriented. Grateful for that guy!