I like the customer service they take the time and explain to you all the features that the bike has and also they take the time to explain about any accessories you may want or need great customer service
I like just about everything product-wise. The selection of Trek/Bontrager goods is excellent, and a 30-day, no-questions-asked return policy is generous. The store does carry a few, non-Trek/B'rager brands such as Rapha and Endura. And the store does seem to be able to special order other non-store brands, but they are not returnable.
The service is simply exceptional. And that goes for every staff member.
I like everything about my service on Sunday; my bike needed some attention and although Iam closer to Main Street store I prefer Ardmore store for years always a good place. Also bathroom clean and neat; dressing big a clean. Sale rep have some much information on products
Staff were so friendly and excited to help me fix up my first used road bike! Guided me through replacing parts and helped me troubleshoot when I got stuck at certain points. Joe at the Ardmore location was so kind and helpful.
Super friendly and helpful. Made time to build up my new Checkout from scratch so I could get it the same day. Very much appreciated. Great store. Plenty of parking around the back.