The products are all good. The services are top notch. It's the staff, however, that sets this shop apart. Uniformly, to every employee, man or woman, they are knowledgeable, helpful and welcoming, whether you are a non-cycling parent buying a first ride for your little one or a Cat 1 racer.
Buying a first bike for our son (birthday present) was easy and exciting, he got to pick out the bike & all the extras with the help of sales person. Very personable, educational, and welcoming experience. Also threw in some free extra stuff that was helpful!
We have had some odd issues with our new trek ebike but the people at the Ardmore trek store have been amazing and understanding. Very knowledgeable. The manager Anthony has really gone out of the way to provide excellent customer service.
Anthony was extremely helpful in navigating my first bike purchase! He made sure everything was in place and secure for my toddler who I bought a toddler seat attachment for the back of the bike. The bike itself is fantastic, but the service provided is what would bring me back to this store. Thank you for helping me create fond biking memories with my little one!