Super friendly and helpful. Made time to build up my new Checkout from scratch so I could get it the same day. Very much appreciated. Great store. Plenty of parking around the back.
. Great products, exceptional service staff are very experienced and knowledgeable. The staff love what they do and love riding bikes. They are great ambassadors for bike riding.
Trek products are always of great quality. I particularly like the customer service at the Ardmore, PA store. Even when the staff is busy working on a bike or helping another customer, they always acknowledge you when you walk into the store. Bonus that the staff is very knowledgeable and they don't try to sell you stuff that you dont need.
We had a great experience at Trek in Ardmore! Joe was responsive, patient, knowledgeable and clear and hooked me and my grandson up with great, appropriate bikes. For my grandson his first road bike and for me, let's just say, not my first. In each case his suggestions were spot on and we came away really excited about our new rides.