I bought a toddler bike helmet. However, you don't carry toddler bike helmets in high visibility colors. Toddlers often lack self control and sometimes lack gross motor control. They need to be highly visible at all times.
I can’t recommend Kevin Bueno at Clarendon Trek highly enough. He consistently goes above and beyond to provide exceptional service and support. Whether I’m asking detailed questions or hunting down specific parts, Kevin always takes the time to help and makes sure nothing gets overlooked.
I purchased a Trek Madone through him as well as a full SRAM groupset for a new build, and he’s gone out of his way to ensure I had every single component and piece I needed—no matter how small. His knowledge, responsiveness, and genuine dedication to his customers make the entire experience seamless and enjoyable. If you’re looking for someone who truly cares and knows their stuff, Kevin is your guy.
The manager, Kevin, and sales associate Mike were super helpful during my visit! They showed me what parts I needed to buy, upgrades I could make, and even went the extra mile to invite me to the weekly shop ride! I felt that my needs were taken care of beyond my expectations, and I can’t wait to come back again. I will definitely be recommending Trek Clarendon to my friends and colleagues!
Conor was very helpful with new tires - and the cost and wait time was so reasonable compared to other places. He was welcoming, thorough and did a great job. Thanks!
Quality
Great customer service
Mike was fantastic and found my son a bike that had to be shipped to your store. He was efficient, polite, and just nice!
I’d like to highlight the efforts of Kevin in the maintenance department. I brought my bike, which I purchased from the store six months ago, in for a question about air loss in my tubeless tires. He was able to explain what could be going wrong and provide me some cost-effective solutions to resolve the matter. Really appreciated his good humor and availability to chat with me without an appointment. I’ve Ben purchased several new accessories for my bike. Thanks, Kevin!