I liked the bike and the assistance I received at the store was the tipping point to make the purchase. My granddaughter tested the bike and enjoyed the ride. The Trek folks helped me with every step of the process.
Services are great! Brad was excellent. I am also grateful for his colleague who helped me with mounting the bike carrier on my truck. Excellent services.
I went into this particular track store as I was in that part of town. I normally use other track outlets in the St Louis area. Even though I was there for 5 to 10 minutes buying socks, the staff was extremely courteous and helpful. They introduced me to the new ride club app. I will, now that I know the store exists in Arnold, certainly be going there in the future. Thank you.
This store has an openness to it. It is not cluttered corner to corner. The staff is exceptionally personable. Above all very knowledgeable. You will not be disappointed. The techs know their stuff and will take the time to help you through the process and your questions.
Brad was very helpful. He is located at the Arnold location. He got my bike serviced and out the same day very pleased with the work that was done the knowledge he has and again the service was awesome.
Friendly staff, explained everything they were going to do and options. Bike was ready on time, services received were great. Will continue to use Trek Arnold and recommended without hesitation