My first time in this store. A friendly Greeting. They examined my old bike and fixed within the quote given. I got back a new bike and it rides great. No complaints.
I appreciate how Giovanni quickly helped us and explained what needed to be done to tune up my bike. We were expecting a few days to for the service to be completed, but it was ready the next day.
My wife and I went into the Trek Kingwood location to discuss our bike options as it has been many years since riding, let alone owning, a bike. The sales rep did a great job identifying our needs and our wants for our bikes. We focused on Trek bikes as the MTB design, features and price-point fit our needs.