Giovanni did a great job explaining the Trek mountain bike lineup and explained the differences in the Marlin series to help me decided which bike to get. Very happy with the new Marlin 6.
Although it took longer than expected initially, they stuck with it and got the service completed that I brought my bike in for. I appreciate their perserverence!
Friendliness, professionalism and know how. Great choice of bikes, apparel and accessories.
Wished the store was there before I bought my road race bike.
I like the Trek product and service at the Kingwood Trek dealer was exceptional. The young man who helped me was knowledgeable and guided me to a couple of bikes that would fit my need.
I experienced excellent customer service at Trek. All the staff were very friendly and courteous. They quickly fixed the tire on my son’s bike and got him back on the road! Thank you so much!