Trek Bicycle London Battersea Googlemaps

   1289 Reviews
Quarter House, Juniper Drive
London, London SW18 1GX
020 8146 8547
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Recent Reviews:


Friendly and knowledgeable

I wanted to share my extremely positive experience with my Trek bikes. This is my second Trek purchase, and I'm thoroughly impressed with the craftsmanship of both bikes. My first bike was the FX 3 hybrid, and I've recently added the Domane SL 6 eTap Disc Road Bike Gen 4 2024 to my collection. Both bikes have exceeded my expectations in terms of performance and quality. What truly made my experience stand out, however, was the exceptional professionalism and customer service I received from the staff at the Battersea branch. Their knowledge, enthusiasm, and personalized attention to detail were truly amazing. They took the time to understand my needs, offered expert advice, and ensured that I left the store with a bike that perfectly suited my riding style. I did recently encounter an issue with my bike, and I was impressed by the support I received from the team. They were responsive, helpful, and worked with me to resolve the problem efficiently. It's clear that Trek values its customers and stands behind its products. Thank you for producing high-quality bikes and for investing in such a knowledgeable and customer-focused team. I'm proud to own Trek bikes and appreciate the brand's commitment to excellence. [FIRST NAME REMOVED]

Very quick and friendly service from both Alex and his colleague on Wednesday, thank you very much

Gre3at service and really helpful

Great service and friendly staff!

People are very friendly and I am very happy with my bike

Helpful assistance from knowledgeable staff, especially Edwin and Maddie. Quality brands.

I just wanted to say a big thank you to German – he was really helpful and made the whole process much easier. As for the bike – it’s amazing! I chose the Electra Loft, and I love it. Every part of the design is thoughtful and stylish. It really feels special. The electric motor makes a huge difference too. I went for a 2-hour ride and didn’t feel tired at all – it was such a smooth and fun experience. I’m really happy with it!

Excellent bike, excellent service.

Great service, friendly and very knowledgeable staff

The kindness, expertise and dedication to great customer service! The service team is outstanding! Never experienced this in any other shops! Thank you guys, i will come back many many more times and will surely let anyone know this is the place to take their bike!

Trek has easily the best customer service of any business I have ever visited in London. You will always be dealt with there and then, and no matter the query or concern, the answer is always 'yes'. Please never change!

Excellent service from Trek Battersea - a particular thank you to German Tortarolo, who made the whole experience really smooth. He helped me to choose the best bike for me and ensured that I could collect the bike as quickly as possible, which I hugely appreciated. Many thanks.

Efficient, great communication and friendly

Helpful staff, good range of bikes

The service at the store was very good, German was very attentive and explained everything I needed to know about the locks and other items.

Great quick service.very knowledgeable

Very helpful, knowledgeable and friendly as always!

Very friendly and knowledgeable staff coupled with superior products!

Always great service and friendly staff. Love the shop!