I'd ordered a bike online and had only ridden flat bar hybrid bikes before. The team were incredibly helpful getting every set up and showing me around bike.
I liked the no-pressure approach to sales which allowed myself (a complete novice) and my partner, to make a really informed choice about which bike I really liked and would be best for me.
“Very good service from this cycling shop. The item I bought is really nice quality and exactly what I expected. Overall, the service was excellent and I’m very happy with my purchase. In my opinion, this is a great shop and I would recommend it to others.”
The service is excellent and always very professional. Thank you Alex for all your support through my various visits over the past few years.
Really appreciated.
Regards,
[FIRST NAME REMOVED]
After some initial confusion with my online order, I had given up on receiving it. Some days later, German from the Trek store London Battersea got in touch to advise that they had found my item and he would dispatch it immediately. A great service from him in particular and a good product from Trek.
The team at Trek have been tremendous in helping me buy my first bike!
As someone who is completely new to cycling, German and his team helped me figure out what I was looking for and helped get me all set up!
I never once felt pressurised into a sale, but German took time with me to explain everything I needed to know!
Highly recommend and so happy with my purchase!