Very much appreciate that you're there as a friendly neighborhood bike store and service center. You're there to help out everyday people, and help educate them, not make them feel small for not having a top-of-the-line bike or making a big purchase. With that kind of service, you'll earn our business again and again.
I have been buying trek bicycles for my kids and now my grandchildren. They are perfect, user friendly, durable, and with the trade up program or in my case hand me down to the next one, the bike is still like new.
My first time in your hands was a great experience all the way around. Isaac seemed to have the right approach and knowledge to deal with the required service for my bike and in a timely basis. Thank you for your help and look forward to recommending your business and returning for future services. All the best!
The employees at the trek store were very knowledgeable and helpful. They had me try out different sizes and models, and they listened to my feedback to help me find the right fit.
I brought in a wheel that had a plugged valve. The staff were all very helpful, both with solving the wheel problem, but also with recommendations for future options.