Great experience overall. The technicians are top-notch. Very knowledgeable and clearly skilled—and the customer service is excellent. Highly recommend!
I arrived after a recent shipment of bikes, so the number of options was great. Staff were very helpful and supportive. Didn't feel pressured at all, and came away with a fantastic bike.
Billy was super knowledgeable and helpful - truly guided me to find the right bike within my budget. I also appreciated that Trek lets you reserve a bike for 24hrs so I was able to drive out to the store and know that the bike I was most interested in would still be available.
Quality products, and price points for multiple budget levels. Fantastic, friendly people that are there to help, not make you feel small or silly. It's our favorite shop, hands down.
Needed a bike box for shipping my daughters bike from Portland to San Francisco. Very friendly, attentive, and helped with my request. Also bought a bike bell.
usually good, friendly service, despite the recent turnover. I like trek bikes. Wish the store had more products to choose from with regard to non bike items