Great customer service. I was just buying a helmet mirror. Very honest-seeming sales guy. I buy the shop more than the brand, and I felt a lot more interested in Trek because of the quality of my experience in the shop. I’m interested in 520s. Can you order Surly???
John was very knowledgeable and helpful. I haven't owned a bike in 5 years and he talked me through the differences between bikes, tires, shocks, etc. I was able to take the bike for a ride before buying it and whatever he thought didn't look right or I said didn't feel right, he adjusted it. I left there feeling well taken care of and confident knowing I had a quality bike with someone helping me who owns and rides their own on a regular basis. I definitely will be going back for tune-ups and supplies!👍😊