Trek of Bev Hills has a terrific service department. The staff is friendly and helpful, and they do great work. I have been loyal to this place since it was I. Martin back in the day, and was delighted when Trek took over. Best bike shop in Los Angeles!
I love the attention I get along with the professionalism of the entire staff and the high quality service department. I bought my Trek there and even though there are bike shops closer to home, this is where I go for service and accessories.
I took my Blix Vika in to install tannus inner tube protection. The reps were professional, courteous and clearly answered all of my questions without condescension. The repair was done promptly and they fixed a wobble in the front tire, gratis. Amazing! I will go back. Thank you.
I have purchased five bikes from you and every time my experience at your shop has been excellent. The kindness and knowledge of the sales people I’ve dealt with is always top notch. And because of that I keep returning and every new bike I get is a trek.
They were THE BEST - let me buy a bike when they were closing on a Saturday bc I needed it at 6am the next morning. Even stayed later and set me up with everything I needed. The bike was PERFECT for what I needed and I was sooo happy when I used it. They are the EXPERTS and I am definitely going back. Thank you so much!!🙌
ps....We had 4 serious incidents during the half marathon that had to be transported to a hospital...two of them were my bike team that got to them on time...the race organizer insisted we have at least 6 standby medical volunteers at the event - and he was RIGHT!! You should have seen how that bike was used for medical emergencies today!! TY again - I can't wait to train with this bike and use it for my first triathlon too! my butt bones only hurt a little after not riding in a long time haha...may come back for a "marshmellow" seat LOL