Great full service shop. I was having trouble finding an LBS to rebuild a back wheel of an e-bike with a hub motor, so I called Trek Beverly Hills. Patrick was able to source a rim and spokes, and have a custom wheel built. They always sort out my bicycle issues, and also sold me a Checkpoint too.
This store has the best staff!! They are all so kind and always willing to go above and beyond for you. I recommend this location for anyone looking at a new ride or service on their existing one.
Communication was smooth and friendly, and they were flexible and easy to coordinate with for pickup. Super honest and helpful, which made the whole process really straightforward. Highly recommended!
The crew at Trek Beverly Hills was fantastic! I rented a bike for a day of riding in the Hollywood Hills and they helped me with parking and route planning and then had cold bevies ready when I got back to the shop. I had one day to ride in LA and they made it a great one!
We received excellent customer service. Scott was knowledgeable, helpful, and communicative about the status of our order. Highly recommend Trek of Beverly Hills!
Trek has excellent service technicians for bikes. Super tip-top work.
A couple years ago I found the sales people a bit pushy trying to get me to upgrade and buy "up" (I'm old school and resent such efforts). More recently, I did not get that vibe at Trek on Beverly. I'll definitely be back!
I love everything about Trek bicycles Beverly Hills. Everybody is wonderful they’re helpful and kind and patient and they make great recommendations. This is the second bike. I bought there and they ordered it for me put it together and I can’t say enough how wonderful everyone is to deal with it’s in a city, but it seems like a small town bike shop because the guys are so great. I do recommend them highly for bike repairs for a new bike whatever you need.