The staff is incredible at this store. Very knowledgeable, friendly and does not rush you to purchase a bike. Have bought several bikes at this location.
Helpful, friendly staff. Were out of stock on what I was looking for, but ordered it in at the seasonal sale price and had it ready for pickup in a couple days.
The bike is AWESOME and the program you have for children's bike is A+. Winston (I think that was his name) helped us, and he was AWESOME--super helpful!
The salespeople were very helpful and suggested a couple of good bikes. They helped me understand the differences between the bikes and which ones would fit my needs.
Winston was an incredibly engaging and down-to-earth person whom I thoroughly enjoyed conversing with. He was genuinely interested in our questions and provided thoughtful responses. The upselling process was implemented respectfully and was not repeated if it was dismissed. I would definitely return to this shop in the future.
I like the way the bike work--great e-bike design. As for service, I am remembered at the store and service is prompt, very customized (Joe digs to find out what is going on with the bike) and even though I am not a bike gear-head they treat me with respect and explanations. I trust the work.