Quick and straight to the point. The moment I walked into the shop with my toddler I was greeted immediately and directed to the right person based on my needs. Thanks Boise Trek!
Kelsey was able to help me out getting a new seat mast. She located the part and actually told me when it would be in. I didn't do any shopping but it appeared the shop was really clean and the other associates were helpful as well.
Friendly and competent. I ordered an accessory for a new bike which they installed for me. I also had them check a couple other things including a possibly creaky seat post and adjust the shifting. I had a few other questions and Christopher who was helping me educated me on all of them. Everyone in the store and shop has been great and helpful (John, both Christopher's, and Kelsey) and I love that they often can take care of small issues right away. Great local bike shop.
The technicians were very welcoming when I entered the shop. They explained everything that needed to be done and how on my bike to me in terms I could understand. I will definitely take my bike to them when I need to have it serviced. Thank you!
From when I called to when I showed up at the store, everyone was very friendly and happy to help.
The mechanics were so efficient so my son could be on his bike that same day for his training! Thank you!
I had a flat tire on my bike and brought it over 30 minutes before closing on a Saturday. They were able to quickly repair my tire that evening, and it was much less then I thought I’d have to pay.