Trek Bicycle Boise

   3276 Reviews
1401 Milwaukee St
Boise, ID 83704
707.546.8735
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Recent Reviews:


Very knowledgeable and helped pick the perfect bike!

Great customer service. Always friendly and helpful.

Great service! Thanks John! Appreciate the time spent to tune my bike to me!

John at the Boise Trek store provided an exceptional experience from start to finish. As a long-time rider upgrading to a new Trek bike, I came in with specific goals and some concerns around my form, pedals, and overall setup. John took the time to really understand what I needed and delivered thoughtful guidance every step of the way. He was incredibly patient and efficient in getting me fitted and set up properly within a short timeframe, making the entire process seamless and enjoyable. I left feeling confident, comfortable, and excited about my new ride. I truly appreciate his expertise and customer-first approach. I highly recommend John to anyone looking for a knowledgeable and trustworthy bike specialist. M. Stringer

The staff was very kind and knowledgeable. It was greatly appreciated learning more about the programs Trek has to offer.

Quality products and excellent personal service.

Quality products. Service is helpful, knowledgeable, not pushy. I never get the Bike Shop Attitude.

Hard work and resourcefulness finding the bike I wanted from another store in Vegas while it was out of stock from the manufacturer. Detailed communication with me along the way. Full attention me when picking bike up and addressing all my needs for the seat, handle bad stem, water bottle storage, etc. To customize for me. Super customer service ‼️

I have always been totally satisfied with my experience at the shop Always willing to help with all my biking needs [FIRST NAME REMOVED] and Ethan are the guys that make it happen

The Service Department at the Boise West Trek Store has always been able to work repair/replacement issues same day, so I don't have to drive an extra 100-mile round trip to pick-up a bike. This time was no different. I was expecting a couple of hours, and they were able to get me in and out in 30 minutes. It allowed me to take advantage of some significant in store savings on a couple of pairs of cycling shoes and a new helmet. I can't thank the service department enough for the above and beyond customer service.

Professional crew working at this store.

Trek is a quality product! I had been riding my Trek 820 for TWENTY years and beat the ever loving daylights out of my bike! It took my abuse like a champ until I cracked the frame. I immediately replaced it with another Trek. Can't go wrong!

Jake and team are very knowledgeable and friendly. Feel like they take good care of me and my bikes

Attentive and knowledgeable staff!!!

excellent service

The people like Chris in the Boise store are why I go there.

It’s a well run shop with a lot of inventory. The personnel are very experienced with slot of knowledge.

Quality products and great customer service. We drive 2 hours to the Boise Trek store because they are great. When my son wanted a different color bike, the staff was quick to find a color he liked. Built it in 10 min and we were out of there. Nice work Trek Bicycle Boise!

EAGER TO ASSIST, SUPER PLEASANT STAFF!

Excellent Customer Service from phone to in-person communication.