Approachable and eager to help staff! I brought my bike in for a tune-up on Friday morning and it was ready by the early afternoon. All around pleasant experience. :)
Employees,service department,the whole staff at the bike shop. Fast turnaround on the service one day sometimes same day. All around excellent staff and store . The only shop I go to for bike related stuff
Patient and informative without pressuring, especially when consulting with a Dad and his teenage son. This approach allowed for less stressful learning and decision making as my son develops those skills.
Your products are comparable to other places but your service guys are the BESt! I really appreciated their attention to the maintenance and repair to my e-bike. Truly impressed and I left a very happy customer!
Took my MTB in recently [Mar 25] for service. Only had interactions with Chris E. I liked the speed of service mostly and that Boise has a TREK store and "mechanics." I cannot comment on their merchandise nor prices, although the basic service seemed a little pricey. Overall, good experience.
Very friendly and knowledgeable. Even with ordering parts for my bike, they had it serviced and repaired quickly. Thank you Chris and the Milwaukee St. Bike shop.
[FIRST NAME REMOVED]
I brought my bike in for repair. Had a shifter that wasn't operating properly. They ordered a warranty replacement and made the repair without any down time.
The person who helped us was amazing! I don't recall his name but he had on multiple rings and has a mustache. We had the best customer service and are very happy with our experience and purchases.