We love our Trek verve 3 peddle assist bikes. We are senior citizens and this let us bike where we want to go and as far as we like. We are still getting exercise while biking and are loving life with our verve 3 bikes.
The Trek shop has everything I need for my mountain biking recreation interests. The staff are very knowledgeable and friendly and the services provided are 10/10! Best bike shop I’ve been to in Boise.
Great customer service and follow through. I have bought Trek for over 25 years. The bikes are reliable and consistent in performance. But the service is the best at the Trek Store.
They were able to do a tune up on my bike in a few hours so I don't have to make an extra trip to Boise. Opened early. Everyone is friendly and professional.
Trek is Trek, but the service at this shop has been really outstanding. Between Jake, Chris, and John, not only remembering me but also their friendly support with my bike purchase, I have no reservations about spending my bike money with this shop vs. online. It’s always a pleasant experience to drop in.
Service was great. The staff are amazing and very friendly and helpful. I asked about the no flat tubes and was told if I was trail or mountain biking then yes, but if street riding no. I really appreciate the honesty and no up sales.
Extreme customer service. They even remembered my name when I came back to pick up my bike. I am a senior citizen and feel invisible at times so this was a treat