Great customer service and follow through. I have bought Trek for over 25 years. The bikes are reliable and consistent in performance. But the service is the best at the Trek Store.
They were able to do a tune up on my bike in a few hours so I don't have to make an extra trip to Boise. Opened early. Everyone is friendly and professional.
Trek is Trek, but the service at this shop has been really outstanding. Between Jake, Chris, and John, not only remembering me but also their friendly support with my bike purchase, I have no reservations about spending my bike money with this shop vs. online. It’s always a pleasant experience to drop in.
Service was great. The staff are amazing and very friendly and helpful. I asked about the no flat tubes and was told if I was trail or mountain biking then yes, but if street riding no. I really appreciate the honesty and no up sales.
Extreme customer service. They even remembered my name when I came back to pick up my bike. I am a senior citizen and feel invisible at times so this was a treat
Great bikes. If you need anything related to cycling, they have it. Best service anywhere. Staff is super friendly and helpful. It’s a great place to buy, browse or just talk about bikes. They do repairs while you wait.. on any bike. I could spend all day there
Trek fuel exe was the best investment I ever made. I love riding it. I took it in for my first tune up. When I got it back, I thought it was a brand new bike! Great Service!
Trek bikes is amazing! The staff is so friendly and super helpful. They are really educated, proud and stand by the product they sell! From sales to service this is the shop to visit for all your needs!