Very professional service, quick turnaround (I was quoted 3 weeks by another shop, Trek Bristol turned around in less than a week).
Offered sound advice and the bike is now running great. I will defo be back!
All the staff are so helpful and friendly and go out of their way to advise you and help immediately if they have the time. Give you tips on how to look after your bike and generally really welcoming a pleasure to spend time in your shop . Money well spent.
Incredible mechanics always helpful. Being able to pop in and get an opinion on any bike problem and have it sorted out on the spot is amazing service.
Hugo was very friendly knowledgeable and engaging. Really enjoyed the experience and tried the bike with a rental. Still deciding what to do but well done Trek Bristol. You know how to look after your customers.
[FIRST NAME REMOVED]
On my second Trek Powerfly and been very impressed with the old Powerfly 5 and the new generation Powerfly 6.
Service at both Trek shops I have been to, at Bristol and Poole, was a good experience with expert advice from experienced technicians.
The people are so helpful and every time I went in was seen quickly and by someone friendly. You can tell everyone is very knowledgeable and you’re in safe hands!
Extremely helpful, solution oriented, reliable and very reasonable prices. I have used this shop for many years and have never been disappointed. They take into account I am 74 and often just need some small repair- staff are always polite and friendly
[FIRST NAME REMOVED]
Dropped my bike off for a repair and service on Tuesday morning.
Was told it would be ready for collection Thursday y the end of the day, a few hours later on Tuesday I had a notification that the work was done and it was ready to collect!
This is basically unheard of when the LBSs near me have a 10 day time frame