Extremely helpful, solution oriented, reliable and very reasonable prices. I have used this shop for many years and have never been disappointed. They take into account I am 74 and often just need some small repair- staff are always polite and friendly
[FIRST NAME REMOVED]
Dropped my bike off for a repair and service on Tuesday morning.
Was told it would be ready for collection Thursday y the end of the day, a few hours later on Tuesday I had a notification that the work was done and it was ready to collect!
This is basically unheard of when the LBSs near me have a 10 day time frame
The sales associate that I dealt with, Jon, was incredibly good. Asked and answered all the right questions to get me where I needed to go. I took the bike out as soon as I got home and had one of the best ever days out.
The bike itself has so far been A1, and I could not be happier with the service and the product. I would highly recommend Trek Bristol to anyone looking for a bicycle.
I went in to buy some bits I was recognised as a recent customer although that was 6 months ago it is little touches like that which means my next bike will be from this store. They value past customers.
Walk in service, fantastic Bristol staff, well done Trek and especially the team, you'll be seeing my buddy who rides a Specialised and can't get the service!!