Came in and met Darren. Told him what we were looking for and he immediately provided a couple solutions. He was very knowledgable and took the time to explain everything to us.
The staff I interacted with were all very friendly and helpful, and came up with a good solution for my issue despite it not being possible to manage what I was initially hopeful for, and the replacement solution is working great.
I've been a loyal customer of this bike shop for years, and I can't speak highly enough about the quality of service and the fantastic team that runs it. Over the years, I've purchased multiple bikes here and have relied on their expert service.
Whether you're buying your first bike, upgrading, or just in for maintenance, you can count on them to go above and beyond. It's rare to find a business so committed to its customers, and that's why I keep coming back. Highly recommended!
The team at Trek Bicycles in Burlington, Ontario did a great job helping me pick out a Domane al gen 5 road bike. I took it for a ride immediately after getting home and itโs amazing! The team let me take a coupe of bikes for a tests ride and also let me compare the fit to my old bike. Their helpfulness helped me confirm which bike was the best for me. All in all it was a great experience at Trek Bicycles.