Trek Bicycle Burlington Googlemaps

   1008 Reviews
560 Plains Rd E
Burlington, ON L7T 2E3
905-333-3720
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Recent Reviews:


Knowledge, quality, product, service

Very helpful and knowledgeable staff

David and the rest of the staff were super helpful. Quick to troubleshoot the problem and fix. Great customer service.... thanks

Quality products and service. Staff very friendly with no pushing into a sale, Chris meet with my wife and daughter as we were looking to upgrade my daughters bike. Chris gave very professional advice showing the options available, and explained the difference. We ordered the bike couple of days later, as bike was not in stock. Bike was at shop two days later, perfect timing as we headed out for long weekend, and my daughter loves her new bike! Thanks to Chris and all the staff. 😀

The gentlemen sales people were very accommodating and most helpful ..

You have great product and great staff particularly Darren - so knowledgeable and nice.

Friendly, fast and maybe most importantly, knowledgeable advice.

Good selection of products. Extremely helpful staff. Fast turnaround.

We very much appreciated the brand confidence and knowledge shared by staff in helping to determine our final choice in style and features of our new e-bikes and accessories.

Service personnel were professional and knowledgeable. No pressure to buy - showed me all levels of various bikes recommending the bike that would meet all my needs. Love my Trek mountain bike! Smooth ride, gears easy to change , comfortable ride.

Easy online shopping and pick up.

The disc brakes on my FX Sport SL 5 had become incredibly noisy when stopping. I stopped by the Trek shop in Burlington and the mechanic popped new pads in and cleaned up the rotors while I waited. I couldn’t have been happier with the service.

Amazing service! Love this store and the level of comfort I felt with all the staff. The help me load the bike into the car too!

David was very knowledgeable and honest. Fixed the issue. No concerns

Larry was very knowledgeable about the new style bike and helpful in loading my new bike into my small car.

Price and inventory.

Chris and Larry were excellent to work with! They went above and beyond in my purchase of a new e-bike!! Amazing service.

Quick and friendly service.

Great friendly service. Always open the door for you as you approach. Always able to answer any questions that I may have. Purchased my bike there and absolutely love it. The model I chose was based on a recommendation from the staff. The service guy is the nicest person and very knowledgeable. A+++

I loved that I could simply drop in with my bicycle to have it safety checked. I was given some very helpful options to my request. I decided to add some accessories to the bike. I was shown the accessories right there and they were installed at the same time the bike was there. I was able to leave the bike and pick it up the same day! That was unexpected and a very happy surprise! I was very pleased and will definitely return again for any help with our bikes!