Trek Bicycle Burnaby Googlemaps

   3203 Reviews
5400 Kingsway
Burnaby, BC V5H 2G1
913-631-6800
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Recent Reviews:


Very good service

Always knowledgeable staff and warm greetings staff.. make me welcome in all the time.. that help me to visiting the store more frequently..

Attentive staff and courteous , great atmosphere 👍

Very nice and friendly staff.

Great bikes and staff are always welcoming and helpful.

Friendly knowledgeable staff.

Nic in your Burnaby BC store provided outstanding service. He was very personable, knowledgeable and efficient. I had brought in my old Bontrager shoes to compare fit and he noticed the cleats on one of the shoes was loose. He said my cleats were still in good shape but while nice for him to say that to save me money, I decided to get new ones for the new shoes. He tightened the old ones and installed the new ones in the new shoes. He provided good advice on the shoes too. By the way, I purchased these shoes after another person in my cycling group got them in the Port Coquitlam store and let me know while she was in the store. I had been looking regularly on your website and these were not on it. So thrilled to find these shoes at a great price. I checked them out first in Port Coquitlam which is close to me and then drove to Burnaby immediately to get them in my size. Nic had them ready with the cleats on top of the box so I just walked in and tried them on. You are very lucky to have him as an employee. A great new addition to your company!!!!

Alway best service and prime quality of product.. trust all the time

Great customer service! Always willing to help and find solutions to problems :)

Professionalism, listening customer needs

Good sale. Got what I was searching for. Great staff to help with your requirement.

Friendly and knowledgeable staff. Clear communication!

Great customer service from all the staff!

I was dealt with promptly and professionally and all options were explained and there was no attempt to upsell or pressure to do so

The best product in the industry 😎

Friendly knowledgeable staff.

Evan was great, helped out wherever he could.

Staff are knowledgeable, customer focused and responsive.

Jay is helpful and professional, great work

Super friendly and helpful staff made it a very easy bike purchasing experience.