Trek Bicycle Burnaby Googlemaps

   3261 Reviews
5400 Kingsway
Burnaby, BC V5H 2G1
913-631-6800
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Recent Reviews:


I had a great experience shipping there. Excellent customer service from the entire team. The called me in advance to let me know that they still needed to assemble the bike, which they did by the time I got to the store. The staff was super friendly and they even helped me with a question amor my old Trek bike. I would certainly buy my next bike there again.
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Very good customer service. Staff and technicians were friendly and professional. I was able to get my Trek bike checked and repaired (brake job) done without an appointment and it was done in a timely manner while I was waiting in the store.
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Thanks so much to the amazing Burnaby team! Super friendly and helpful. Really happy with my service and the pet basket I got installed in the front, looks awesome.
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Good service and accommodating when a change in plans were warranted (prioritizing my work order over others)
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Trek Burnaby has the best service. All the employees are super knowledgeable and fun to chat with. They always resolve my issues and questions promptly. Highly recommend
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Jay was very helpful with all my requests and needs
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I appreciate that Trek provides servicing to all bikes, regardless of their model
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I like the specs and design of my newly purchased Èmonda ALR 5. The friendly staff greeted me right at the entrance, and the whole process of matching me with the right pedals and running was smooth and efficient. A quick instant readjustment was made after my test ride for the final tune-up. The mechanic was professional and helpful, setting my bike to perfection. I am happy with the services and the bike!
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The staff are very friendly, helpful, and passionate about bikes. It was a great experience shopping with them.
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The service was very good. The sales person was very helpful.
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Trek Bikes went over and above to make sure every thing works to my satisfaction . I am happy with their service and I can recomend them to any cyclist who needs advice and repair. Werner Acher
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Fast, efficient purchase process and very helpful staff.
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Staff was very nice, although very busy!
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Thanks!!
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Amazing service and the online booking system is so easy to use. My daughter even got a new bike certificate and a bunch of stickers, I'll definitely be back!
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Knowledgeable and friendly staff, as well as high quality products
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Knowledgeable staff who are friendly and not pushy
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Very receptive, helpful and friendly staff that k ow what they’re doing. Nice change from my previous experiences with other bike shops.
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Very quick and to the point. I am very happy with the service provided.
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Drop off easy and bikes back in few days. Service guy was informative and discussed why tires were not holding air and suggested solution. Happy with service.
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