Trek Bicycle Burnaby Googlemaps

   3279 Reviews
5400 Kingsway
Burnaby, BC V5H 2G1
913-631-6800
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Recent Reviews:


I always receive excellent customer service! Jayden and all staff always provide knowledgeable service and always make you feel welcome.
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Very helpful staff, have used many times for parts and one new bike. It's one of my go-to places.
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Good quality parts. Bikes are built to last.
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Good service from a knowledgeable sales person.
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Fantastic service. Brody went out of his way to repair our tire on the spot.
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Sarah is very knowledgeable and explained me the differences of FX and Dual Sports. She pleasantly let me test drive both bikes and recommended me FX, based on my usage and life style. FX is the most smooth and comfortable bike I have ever had and I really enjoy riding FX around the city.
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The staff! I love Jayden. All the staff have an enthusiastic attitude and a willingness to engage with the customer beyond “selling me stuff” I have two Trek bikes Sherlock and Wattson ( my domane+) and both are great bikes.
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I have to admit I didn’t think I’d find anything in my price range but I did! I absolutely love my Trek bike. Sarah helped with all the details and understood what I was looking for without pressuring me.
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Quality products and variety of affordable items on sale
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General availability of product and parts.
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Excellent customer service
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Always ridden treck
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It was simple and precise and good quality.
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the bikes are well made and meet my cycling needs of commuting to and from work.
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very smooth transaction online. excellent human relations at the time of pick up. very fast and profressional.
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Excellent bikes & Great customer service!
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Great bikes. But I was impressed with the store in Burnaby. They had an item on hold which I ordered via phone. The staff were busy cleaning windows, tidying up and paid attention to me when I approached the store and asked how I was and if I needed anything. It was good to see everyone busy even though it was a slow moment customer wise. (Noon on a Thursday).
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Service was quick and efficient.
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I liked the variety of bikes available in the showroom to try out. This makes it easier for us to get a feel for what bikes fit for us. We were helped by Jaden who provided amazing service and helped us find a bike that suited our needs and price range
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I came in with a flat tire on my modest little Triban bike, and the team treated me with amazing service through and through! It was fast, respectful, and more than I expected. You guys rock!
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