High quality products and knowledgeable efficient service over the 6 or 7 years I've been dealing with them. I've bought 2 e-bikes from them and bring a 3rd for service.
Leo McGrady
Ryan took a lot of time with me and working through various models looking at what would be the best choice.
Not Hurried just patient while I asked my questions and reviewed & tested various models. and followed up with email after my visit.
Recommended a few other places to find the model of TREK i was looking for as it wasn't a stock item.
The staff were very friendly, knowledgeable, and took the time to explain the products and their benefits in a way that was easy for my teenage son to understand.
It was my first time trying a track bike, and I was really happy to have the opportunity to ride one.
Jay gave us detailed explanations and recommendations, which helped us choose and purchase a great bike.
He was also incredibly kind and took the time to explain everything to my son, which made the buying process much easier and more comfortable for us.
Thank you for all your help!
Thank you for your always outstanding service and warm hospitality. If anyone ever asks for a recommendation related to bikes, I wouldn’t hesitate for a second to recommend Jay at Trek Burnaby.