Very generous manager. In order to provide me a fabulous experience in the Trek store, she
offer me a free pair of shoes, so appreciate, thank you very much. No doubt that I'll recommend
this store to all my friends.
Incredible customer service from Ryan that went above and beyond to rectify the problem when I had an issue with service that I received on my bike. I have felt very well looked after.
I love that you offer an exchange program to families that also gives back to the community. It takes a village and Trek bikes is on that vibe which is so appreciated and awesome to be a part of.
Service and Sales at Trek Burnaby go well beyond the stars. Best bikes in the business along with extraordinary attentive service. A valued member within our community. Well done!!
I have purchased 2 bikes from your store and intending to buy a few more. Every time i step into the store, I am always blown away by how friendly and helpful your staff is. It makes buying a bike a joy.
I purchased a bike for my daughter yesterday and our sales lady was absolutely perfect. I will buy all future bikes from the Burnaby location.
10/10, highly recommend.
Andrew