Trek Bicycle Cambridge Googlemaps

   1418 Reviews
176-178 Alewife Brook Pkwy
Cambridge, MA 02138
6172218742
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Recent Reviews:


Efficient and polite.
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Friendly and helpful staff
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I purchased a Trek gravel bike from this store a couple of weeks ago, and the staff was pleasant, knowledgeable, and professional.
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Excellent service
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Everyone was very nice and helpful. Smooth process buying a new bike!
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The techs were friendly and knowledgeable, and were able to accommodate me on a walk in basis. I will definitely be returning!
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Great services! I bought a replacement battery for my Powerfly FS4 Gen3. Although it took some time to arrive and fix it up, the stuffs were very kind and helpful throughout the process! Thanks guys!
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Friendly and helpful staff. High quality bikes and accessories.
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Great staff, quick service...the only place I bring my bikes.
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These guys really know how to repair bikes! Super thankful for your help after another shop messed up their repair and left me in a bind. I will go here first next time!
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Big shout out to Eric in service. He really helped me out.
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Had a great experience at the Trek store in Cambridge. I stopped in to pick up a couple pairs of cycling shoes and a hand pump, and the service really stood out. Both employees working were incredibly helpful, knowledgeable, and easy to talk to. Eric in particular took the time to make sure I got the right fit and walked me through a few options without any pressure. You can tell he genuinely cares about getting people set up the right way. The whole experience was efficient but still personal exactly what you hope for in a local bike shop. I’ll definitely be back for future gear. Highly recommend.
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I bought a cycle shoe, but it was defective. I brought it back to the store and I was able to get an exchange + an upgrade for my troubles.
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Super knowledgeable team and service was great A little pricey but you pay for what you get
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Service was speedy and affordable. Better yet, it’s great to have a place I trust to take good care of my bike and of me as a customer.
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They did an excellent tuneup on my bike. Also, my wife recently bought a new Trek bike there that she's quite fond of.
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Erik did just a beautiful job in building a frame I brought in to its final product. I can’t recommend the store more highly. I got none of the attitude that I get in other local bike stores, they just took it and found all the parts that I was missing and put it together. They are just great.
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Helpful staff
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I truely enjoyed buying a bike for my son here. The staff was absolutely patient, kind and respectful to us and guided us to the best choice we could get. The bike is fantastic, its Trek after all. He also patiently helped us load the bike onto the car which he really did not need to do. We first purchased the bike online and were picking it up in the store but noticed the bike is too small, the staff returned it for us and got us a bigger bike which was actually less expensive and I got my money back! I mean, how can one get a better experience in a bike shop?
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Friendly people, good service, walked me through everything that would be done
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