It is the only shop in the area that downsold me products based on my skill level and needs. They are consistently friendly, knowledgeable, and respectful. I also saw another salesperson helping a customer and they were equally accommodating and kind. Very refreshing!
Staff went above and beyond to help me change over a tubeless tyre! I learnt a few things while I was there chatting to them which I really appreciated too. Great to see a female presence in the workshop :)
Great customer service and quality of work. They assessed my bike, called me an recommended things that needed to be done - no pressure, just informative.