I love the way I am treated. I feel recognised, and looked after and that means and counts for a lot. Great team, and it seems to be the culture across all the Trek stores, Richmond, Carnegie and QV. Keep up the good work.
Clearly outlined specs on the various bikes, courteous service and friendly staff. Lewis and Scott were excellent to deal with and demonstrated great customer service through listening to and understanding needs and making insightful recommendations. They were also able to deliver value for money by accommodating budgetary constraints and the 30 day return policy is deeply assuring.
The boys were really supportive and helpful.
I’ll definitely come back for more service and products.
Very happy with the bike’s quality and I enjoyed riding it a lot.