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   2626 Reviews
1062 Dandenong Road
Carnegie, VIC 3163
03 9571 0239
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Recent Reviews:


Great service, friendly and helpful staff.
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Great service performed by Luc on my bike. Very helpfull.
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Excellent customer service. Very relatable and non judgmental when discussing the purchase of a bike for a novice / intermediate rider. Highly recommend.
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Really takes the time to ensure that everything is discussed and understood, provide exceptional after sales care
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Kyle at the Carnegie store was great, he helped my 12 year old son with all aspects of the bike and getting it all set up. He was very knowledgeable as my son asks lots of questions!!
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Top quality road bikes with friendly staff
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As has always been my experience with the team at TREK Bicycles Carnegie are excellent in service and helpfulness
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Excellent quality products, lifetime warranty on frame, great customer service.
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Knowledgable workshop for all repairs
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Great bikes. Excellent customer service.
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Always great service here. Friendly and knowledgeable. Also don't feel like I'm getting bent over from a cost perspective.
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great records of past service details & verry attentive to my requirements
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High quality products, but try and keep everything in stock please.
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Helpful and knowledgeable service
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Pleasant sales staff 30 day return on bikes Bikes selection
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Purchased my fourth bike from Scott and the team at Trek. Brilliant service, world class bikes. When you are spending big dollars, you should demand excellence. Trek deliver every time. Things will always go wrong, bikes have faults, they brake, you crash. What I want as a consumer is the problem fixed, quickly, efficiently and with as little fuss and headache as possible. This is where trek excels. Carbon care is a game changer. While my mates argue with their bike dealer over primacy, trek fix the problem. That’s why I go back.
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Friendly and knowledgeable staff at Trek Carnegie. Went in to buy some bike maintenance gear, which the team helped me out with. Really good to get advice from the helpful mechanics who clearly know their stuff. Definitely worth checking this shop out.
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Customer Service at Trek Carnegie is second to none and they proved it again in this latest visit. I had a problem with my bike on the road and took it to the shop on the way home. Obviously they couldn't fix it straight away because they were working on other bikes (and I'd be annoyed if my job was put aside in favour of a queue jumper!) but they were in touch before the end of the day to say it had been fixed. Another great effort guys!
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Bikes
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Scott, Luke, and Carl, Your professionalism, product knowledge, and genuine passion for what you do truly stands out. Scott’s approachable nature and technical advice are always invaluable. Luke’s attention to detail and willingness to go the extra mile never goes unnoticed. And Carl’s friendly support and clear communication makes your entire experience seamless. It’s rare to find a team that combines expertise with such genuine care for their customers. You guys definitely set the benchmark for exceptional service. I’ll gladly be recommending Trek Carnegie to friends, family, and fellow riders. Thanks again for the consistent fantastic experience and many more.
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